Didn’t get the room we originally booked and my son had to sleep on the floor.

Front desk host was excellent, he could only do so much, it’s like perfume on a pig.

Good room with lots of storage, we also appreciated the full-sized fridge and extra sink by the kitchenette area. Though not used by us, there was also a dishwasher and garbage disposal -- so overall quite good facilities & amenities. Location has several food options nearby, and an Amazon locker across the street for those who like to shop online.

the internet required re-connecting -- it would have been better if this was automatic, and you didn't have to go through this sign-in process each time

The hot breakfast was very extensive. The staff was constantly replenishing everything. The ability to eat by the pool was great.

Overall things were really good. The place is in the midst of some renovations. And when everything's done, it'll be great.

Location

Needs renovation, elevators old and filthy

Buffet was marginal - cold food, out of things / not replenished quickly. Not enough seating. No shuttle service is a negative.

The pool was disgusting and the hot tub was green in a very sketchy area . Do not book! Lots of homeless people

La ubicación,

Que pasan la tarjeta por U$ 100 adicionales a la cuenta por si de pronto se presenta algún problema y a pesar que fue el 21 de diciembre del 2023 no me han devuelto esa cifra

Bem confortável, um bom café da manhã, camas macias e aconchegantes, recepção muito simpática, foi uma ótima estadia. Vou retornar daqui a alguns dias para passar outra noite lá.

A academia estava fechada para reforma. Faltou colocar esse aviso no Booking.com

Location and 2 staff

Booking agreement not honored upon arrival for handicap accessible had to switch rooms that had no TV to watch, One of the clerks was nonchalaunt but the other younger clerk seem to want to solve the issue of an handicap accessible room to the best of her ability. Toilet ran over and handicapped husband Was given a plunger for him to plunge the toilet Which backed up into the shower so we were unable to shower before leaving., Was told they can give us a $33 discount by another shift clerk, But upon viewing the receipt it appears they charged us full price. When calling back to speak with a manager or an assistant manager upon checkout, I was told a manager was not available and would not be available until the next day.. I am a long time customer of this particular location. When I travel to Fort Lauderdale this is the only place I would say but I think I would never return.

Breakfast was spectacular….. and I most say one of the most comfortable bedding i’ve slept compare to past experience. 100%

N/A

Excelente 100% recomendable

Nada

Friendly staff the entire stay

Hard to get out of next to stop lights.

I loved the continental bfast provided at the resort.

Clean and the staff are amazing I stay there a lot

The noise from the other guests kids and the Renovating I had to move my room other than that everything was awesome

I love the hotel. Every time I stay there it's a great experience

everything was good excepted the parking is bad, getting in out of there was little tight if you drive a large vehicle.

the parking was bad, leaving in and out the parking lot in a large vehicle

the breakfast was exceptional

the room was not well kept and smelled like animal pee and the carpet was stained in many places. the bathroom mirror was not clean and the shower floor was also dirty. finally the toilet wasn’t clean and looked like it was just used.

It’s alright for the cost.

everything

everything was good

The staff here id extremely friendly and accommodating. I would highly recommend this property. Very Clean. Tanisha helped me out with all of my requests..

The key card system for entry was constantly not allowing entry. This was very inconvenient. This is the only issue I have. They need to address this.

it was clean and the check-in was easy

parking

The breakfast was great, the person who prepared has done a wonderful job . And the location was good, as it was in the middle of both of the directions in which I did have to go.

The bed was very uncomfortable. And the water takes forever to run out of the bath when taking a shower. Ai was very disappointed when I returned in the night only to see that the room did not clean, the garbage was still there and the beds were unmade.

The furniture in the room was dirty and worn. The rugs were filthy. A dog pissed in the hallway outside the room. The pool was full of debris, garbage and algae