Pets stay for free

The room I thought it was supposed to be 2 beds. TV didn't work. The bathroom had no vanity for toiletries. No hair dryer in the room. The carpet was worn. Chair and furniture was worn. Desk clerk was rude and unhelpful. I did ask for another room or a rollaway bed she refused. I asked for a refund she refused. When we left the property our key didn't work. Every single time.

Location

That you need one in London closer to the event we will be attending.

location

dirty

nice spacious parking

couldn’t find the ice machine

Clean quiet room

Traffic

Clean and quiet. Close to resturants.

Mattress seemed hard.

nothing

everything there was no iron in the room had to go to Walmart to buy one, so I didn't look like I just crawled out of my suitcase. asked the front desk for one and they said sorry we don't have one. there was no continental breakfast like they said there was. then when I went to the front desk to ask for a manager there was some crackhead or some kind of drug addict strung out sitting in the lobby. If I was staying more than one night I would have left .

Free wifi and cable room was clean and well maintained.

Toilet paper was almost gone and no extra rolls, ice machine was out of order so I had to walk all the way across the property at night by myself and didn't feel safe. No toothpaste or mouthwash provided.

Cici at the front desk was very friendly told me bout places me and my guest could enjoy our evening out at.. rooms were nice and close to restaurants and stores to do shopping at

we found bedbugs in our room.

nothing

roaches

Building looks like it's falling apart, had coffee but no coffee pot , cups but no ice bucket, lights were missing bulbs and had to keep resetting the tv. Definitely not what I'm used to from a Red roof inn.

nothing at all

disliked everything, reached out to Manager for money back to no response or resolve. dirty room that smelled like smoke, tv didn’t work, no Wi-Fi, room was disgusting. dirty towels and wash cloths

Not much

Absolutely nothing!

This was the most disgusting place I have ever been in! I had to ask housekeeping to mop the floor for me as soon as I got into the room and it's still was black! I threw 2 brand new pairs of socks away cuz they were covered in dirt in less than a 48 hours there was what looked to be feces on the wall, fridge was covered with thick brown slime, shower full of mildew, the carpet smelled so bad I had to buy a can of Febreez and covered the whole room once I went through an entire container of disinfectant wipes and spent 2 hours cleaning EVERYTHING!! The manager didn't even give me enough respect to have a conversation with me and when I asked for at least some kind of compensation she refused and I booked with Booking.com and even the representative I spoke to asked me to email pictures to try and get something for me after being in such a dump but the manager still was refusing!! And the icing on the cake was a pipe busted in the room next to mine and I was made to leave 3 hours before check out!! Do yourself a favor and save your money and steer very clear of this dump! If you have no other options you're better off buying a tent! You can't find any place worse than this and the manager shouldn't even be dealing with the public EVER!!!