Excelente trato en recepción, súper amables y empáticos, llegamos 5 HRS antes del check in, les pedí que si nos podían guardar el equipaje para ir a desayunar y me dijeron que no había problema, y como la habitación ya estaba disponible nos la dieron en ese momento. La ubicación es excelente está a 800 metros de Times Square. El desayuno está rico.

It was close to cruise terminal.

Rooms were very small.

location

It was cold. Our room was in basement. It was overcrowded. Running toilet.

Bad war ok. Man kann die Koffer vor Check in abgeben/ unterbringen wenn man früher anreist.

Frühstück war unmöglich da total überfüllt (Christmas Season). Die Fenster in den Zimmern sind nicht dicht, das Klima/Heizgerät ist so laut, dass man es beim schlafen unmöglich anlassen kann. Somit hatten wir es aus und haben durch die undichten Fenster gefroren. Die Zimmer total in die Jahre gekommen, sollten dringend renoviert werden.

breakfast was offered and decent. staff was friendly.

we paid $200 to stay in the dungeon. which is also called the basement. no cell service and 6 rooms in basement. mouse poop on bathroom floor in our room. They do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night long. Although breakfast was decent the space is so small where they serve it. very crowed. When we checked out the receptionist asked how our stay was and we said awful and she said excellent have a nice day. This hotel fit our need of checking in at 7pm and leaving at 9am, not needing to shower or sleep as neither of those would have been possible. although convenient to where I was going I would not stay here again.

Location is good

Some one opened my room door at about 11pm. He got my room key might due to the clerk mis-assigned the room.

Only thing good was breakfest

I made my reservation 6month before and had it fully paid for and confirmed for a room with queen size bed mini fridge day I show up for my stay they were fully booked told me they did ot have my room gave me a room that had 2 full dimensions beds no mini fridge no microwave no trash can no toilet paper none of the things promised in my reservation it was handy cap room in basement me and my wife had to uses different beds and I needed mini fridge for my medication that need to stay cold no trash can al other thing wen u make a reservation and pay in full ahead of time they say not refunded able u would expect to get wat u paid for I didn't get wat was promised to me by website only thing they did was say sorry we don't have the room u made room for we will make it up to u here 2 free bottles of water the type of room I was given was in same price range I over paid on top of not getting wat I paid for fault amortization window veiw of a shed

Da localização, do sossego naquela zona.

Estar alguém na receção quando lá chegámos (perto das 03:00 do dia 3 de novembro). Tivemos que esperar largos minutos até aparecer alguém, ficámos com a sensação de ter chegado a um hotel abandonado...