Roaches Dirty, Homeless people

Dirty

The front desk staff were helpful.

The first room they gave me had a heating and air conditioning unit that did not work, would not turn on at all. The second room they gave me only had a hand towel and washcloth, no bath towels. And no hair dryer. And then I looked in the kitchenette and the cabinets were completely empty. There were no pots or pans, no silverware, no dishes. No coffee pot. You had to go down to the front desk to check out these items. They gave me one plate, one cup, one bowl, one fork, one knife, one spoon. And a coffee pot and towels. All of which I had to carry up to my room, in two trips. When I reserved the room, the information said Breakfast was included. The only thing they provided was a muffin at the check in counter. Nothing other than a muffin. Not even coffee. And the gate to drive into their parking lot did not open with your room key card. You had to punch a button that was the hotel's phone number, and answered with a long list of options. You eventually had to push a button that rang the front desk. Then you had to wait quite a while for someone at the front desk to push a button to open the gate to let you into the parking lot. It was terribly inconvenient. I was looking forward to a nice long soak in the bathtub, but there was no way to plug the drain in the bathtub. All in all, it was the worst experience I've ever had at any hotel establishment in my life. I had originally made reservations for one week, but I left after 2 nights, when brown water started bubbling up in the bath tub.

Staff was kind. I was here due to being displaced related to an apartment fire.

that it was located by stores

theres a kitchen but nothing available to cook or eat with, vending machines with chips candy soda and energy drinks. NO breakfast!

the location and staff were nice and when i expressed my stay I got refunded.

my bathroom was infested with roaches and the other room had cigarette burns on the counter and the floor had a bad smell.

the location

they didn’t have helpful staff the next morning and there was no breakfast offered and no explanation as to why no breakfast although I booked a rate that included breakfast

What I liked about the property was the staff was really nice.

I didn’t like the fact that it was a few bugs on the room that we had stayed in lastnite.

People where very unpleasant. Not family friendly had bums knocking on my door late at night. Gave me a key to someone else is room. bums in the hallway with thier carts it's was horrible I would not go back especially with kids.