The location was excellent!

The breakfast was in a separate building.

Great value for money. Comfortable and modern room although the rest of the building is a bit outdated. Breakfast had protein options like refrigerated sandwiches (sausage/egg/cheese) and yogurt.

Staff wasn't very firendly.

location

older style but the price was right

Location

The building is not well maintained.

The front desk staff, the breakfast staff, was exceptional! A variety of food selection for breakfast was great! Price a little high. Everything was close by lake beaches shopping mall restaurants, ect. South Lake Tahoe is beautiful. Lots of people all the time everywhere we visited. Food was great everywhere we ate a little bit of variety was great! Enjoyed the Pho the best! Overall, all dining was good! Awesome vacation with my family for the first time here. Want to definitely return!

I can't think of anything a didn't like. I think the price was a little high though

The location of the hotel is perfect - you are within easy reach of the beach and lake itself, then it is only an easy 10 minute walk or so to the shops and restaurants. The breakfast was brilliant and there were staff on hand to replenish things that were running out - although they kept everything really well stocked!

Our room had a stunning view - of the rear car park - with the backs of properties maybe 30 feet away, which made it feel a bit claustrophobic. The carpeting in the hallways has a design on it that makes it look as if the carpet is threadbare - even though it's not! To be honest, for the amount we paid I would have expected more - but then perhaps Lake Tahoe is just very expensive!

clean and safe

parking lot

Excellent, good choice

Room service

Nice room, comfortable balcony. Luggage bellhop carts.

Carpet needs removed.

The bed was super comfortable.

Breakfast was far from our room and choice of Breakfast items was not great.

The room was cleaned and equipped with necessary items.

I requested to make my bed on second day of my stay and the staff told me that they only make the bed after two days of your check-in date.

The breakfast was better than I thought it would be. The food was stocked, even though there were many guests there. I liked that coffee was available the entire time too. The bed was comfortable and the room didn't seem crowded at all. The bathroom was quite nice and seemed recently updated. We were very comfortable in our room and I would happily stay here again. Another great thing: it was very close to the Heavenly Village (which is where we spent several hours of our days).

The parking situation was not great; especially on the Saturday night (it was partially from snow, but not completely). We only found one handicap parking spot near the building our room was in, and it was taken half the time. Saturday night, we actually had to park quite far away, and across the street from our building - adding a fair amount of difficulty when going back to our room. The hallway was not super clean. Friday night, there was a piece of food on an axe cabinet and it was there when we left on Sunday - but it had ants on it then.

The location of the facility was just what I wanted.

The check in process was sad because the clerk didn't care whether I stayed or not. The facilities were in tired condition (needs new carpeting in the hallways). Couldn't close the drapes and still run the room heater/air conditioner.

I stayed there 4 days, 3 nights and they never cleaned the room. Not sure if it was due to Covid.

Location was exceptional. Room was comfortable.

No complaints.

comfortable

the shower room door can’t close, it need to be fixed.

the location was great. rooms were clean, staff friendly. Parking space was good.

breakfast need some improvement maybe this can be better with some eggs or fresh fruits other than apple and bananas.