Good location, very friendly people on staff

Very tired furnishings and the carpets definitely need to be replaced- carpet was shiny to the point of ‘greasiness’ in the bedroom area.

to be honest i only liked the location of the hotel and the outside seating place. The breakfast is ok, but the rooms were having bad smells and over priced for the room and cleanliness, the washer dryer does not work and we wasted our money multiple times. The staff did not do anything and kept saying thats a third party owned and they can not do anything. the flush would not work which was fixed after reporting. The AC did not work at all, though it was running whole night, we felt suffacation. It just looks like a motel. Not a good place for families.

replace all ACs, Washer, Dryers, and carpets in rooms as they smell a lot. Change the outside appearence. reduce the price.

Friendly staff. They kept the pool open late just for me!! The only thing I would change is the bottom of the tub was cracked. I didn’t get cut though! Had a great time and will be back.

The clock was set at the right time. That’s all

Nothing

The rooms smell bad all night long

The staff was very nice at this location and that was about the only good thing.

Location was super sketchy. For a woman traveling with her child, I did not feel like we should be coming back to the location from dinner or whatever after dark. The hallways smelled musty and moldy and so did the room. Iron marks left on the room's carpet from hot irons falling down. Crumbs and candy in between sofa cushions. Notice at the front desk about "normal seasonal bugs in Florida" that we may see, but funnily enough the hotel we ended up going to 10 minutes up the road didn't have any kind of warning like that. The room feel so dirty I couldn't imagine having a good night sleep here. We ended up canceling and booking at another hotel 10 minutes away in a great area and that was super clean.

Our room was very clean, cool and comfortable. Felt very safe in the area.

The proximity to the national parks

Room was comfortable and clean. Location was perfect for getting to the National Park and also had plenty of food options nearby. The breakfast was also delicious. All staff were friendly and helpful.

No complaints.