doors to the front and back of the room did not work

Easy check in

Bed was very uncomfortable and the smell of marijuana throughout the whole building was bad

Location/ price

The hotel was dirty. I walked into my room and found trash on the floor from previous guests. I also saw a mixture of lint, and hair and “stains” on the bathroom towels. The linens also had the same on them. I didn’t feel comfortable sleeping in the bed, using the towels, or standing in the shower floor.

They were very friendly and we liked being able to have a hot breakfast

nothing

dirty bed linens. Toilet didn’t work well. bed uncomfortable.

Nothing

I called and filled my complaint. Messaged property manager

Loved the beds and the private entrance

Nothing I didn't like

The bed the breakfast

The bathroom the shower n sink was terrible dirty

Location and value

Made reservation through Booking.com, and got confirmation, but when I arrived at the property, they had no record of the reservation. I was lucky they had a room since I encountered heavy traffic on my way there and arrived very late at night.

breakfast included, location friendly staff

room smelled, like smoke

price

definitely needs some upgrades

Price and location.

Poor quality soap. Had to close the bathroom door to use the toilet. No big deal, though.

it wasn’t to far from where we were going

there was some mysterious stain on the pillowcases and a cigarette burn hole in the comforter

the location.

it was filthy. the rooms were dirty and didn’t even offer soap. the TV remote didn’t work. This place needs to be torn down and rebuilt.

I'm sorry nothing was likable. It was too gross to even want to see what breakfast was. The lobby smelt so bad in the morning.

Not feeling safe. Main lobby doors were broken and so were the side doors. I didn't like the sliding glass door option either. The whole hotel smelled of years of cigarette smoke. When we walked into the halls it was foggy of cigarette smoke down both corridors. The curtains were filthy. We didn't want to touch anything. The room doors had months hand smudges, stuff looked spilled on the walls that wasn't wiped down. Wet hair all over hair dryer, dead bugs, stains and holes on covers. Pet hair on bed and pillows. Pillows stunk of mold, paint or cigarettes. Only thing wiped down was the tub itself and the toilet seat. I don't think the bathroom sink was cleaned. I took some pictures when I first arrived. I couldn't believe they would rent out the room. Plus it wasn't what I expected at all from this websites photos. My kids pointed out uglier stains on the down blankets that I didn't take pictures of. None of us got much sleep. I would have turned around and not checked in, if all the hotels weren't booked or over priced for the VA tech Homecoming game. We will never try a Baymont after this. This was our test run to see about using them the following weekend for another baseball tournament. We'll go back to what we're used to. NOT this!

Modest hotel. Great budget and quick place to sleep. Beds were comfortable.

Bathroom needed cleaning and upkeep. Breakfast was not great.

The room was dirty it was spots on the carpet it was a heavy smell of smoke throughout the hotel it was broken Furniture in the room it looked more like a crime scene the response on a wall that look more like blood but I have been driving all day and I needed to get sleep so I was stuck staying there

Nothing, the breakfast was strictly eggs and stale Donuts and bagels that were also stale ended up going out for breakfast

Quiet and comfortable. Friendly staff. Nice stay for the price.

clean, comfortable

I did not like anything. Wasn't their a hour. Took pics and showed the manager. And he stated he didn't have another room to move me too. And told the nightshift worker to handle this. My room was not clean. I couldn't even use the bathroom because the toilet had a fresh ring in it. And so did the tub. I express it respectfully and showed pics. And the nightshift worker said all he could do is take ten dollars off my price. And show me to the bathroom in the lobby.

I told them I had another reservation for the next day to please cancel and he said to cancel on the booking.com app and I did. He said he would confirm it. But when check out the next morning he did not. And the lady did it in one minute and I received confirmation. It was Soo disappointing and frustrating. Nothing look professional not even the towels in the bathroom. Even the shampoo, conditioner and lotion were three different brands. The carpet had big stains. And the furniture was dirty. The nightshift worker even said my room hasn't been rented since March of this year. And I should have seen it before. It was worse. The land and the property was awful. I saw furniture outside the property. The grass was not even kept. There were clothes hanging on the banister. There was exposed wires in the ceiling of the hallway. And I have pictures to prove it. It was maze trying to find my room. Being a woman out that time of the night. My key even stop working and the night shift worker walk me back to my room. Because he said it wasn't safe for me being a woman being out alone. I'll never stay their ever again. And also they charge my credit card twice. Even though I didn't stay their and cancel in advance. According to the night worker. I wanted to leave but the night worker said he couldn't give me a refund. He can only take off ten dollars. And the outlets didn't work. So I couldn't charge my computer or phones.