The front desk is only open from 10 to 7. There is no after hours phone service. The access cards work 80% of the time. Twice I was locked out of the property for the night. I have seriously never seen anything like it at a motel. Have you? It is insane.

Nothing.

I deserve a full refund for my stay at this property due to the most appalling conditions I have ever experienced. From multiple roaches discovered crawling around in the rooms and one that even ended up crawling on me when sleeping, feces in the lobby that was not picked up for a long time, a broken door frame that was sloppily held together with multiple screws, damaged furniture and fixtures, a toilet that was stopped up before I even used it, damage and stains in the tub and on the counters, and an absolute deep stench of smoke, old food, trash, and worse throughout the property, in every hallway and in the room, just to name a few things. One employee tried to help by moving me to another room, but there were still daily sightings of vermin crawling in that second room as in the first one and the sink was stopped up in the bathroom. I had booked and paid to stay for 9 nights, but I couldn’t take it anymore after the fourth night. I asked the manager for some sort of compensation after telling them I was leaving early and describing all of the aforementioned conditions, but they said they couldn’t do anything for me. I have photos and videos of all the things I described. I also have my booking information and the receipt for my stay that I cut short since it was such a horrible experience. If anyone visits this property, everything described would be very evident. I have been advised to complain to the state attorney general and/or post all the photos and descriptions on social media, but hopefully that won’t be necessary if the right thing is done. I have been sick since my stay and finally had the strength to send this to you. ONCE AGAIN, I HAVE PHOTOS AND VIDEOS OF EVERYTHING DESCRIBED. I have NEVER experienced such DISGUSTING and DESPICABLE conditions at any place that claims to offer civilized lodging.

There was nothing I liked

The place was dirty and smelt like weed. I had to buy smoke eliminator to spray in my room to try to get rid of the smell. The bed was hard as a rock and you had to sleep directly in the middle of the bed or you would start to fall off. The blanket was thin, the pillows were flatter then a pancake. The floors were not swept or mopped. My feet were black from walking to the shower too my clothes on the bed. When I asked the manager of housekeeping could come in, he became confrontational. And said they are not in on Fridays! When she did come in she sprayed the floor with a spray bottle and used a dry cloth to mop! The floor was still not cleaned. They don’t vacuum the small rugs, you get two small towels for a two week stay and one small roll of toilet paper! What hotel rations toilet paper? Housekeeping also only comes in one time during your stay to tidy up your room. When she did she took all my towels including my wash cloth I brought to clean my dishes! People live here full time! Every night I would be awoken by residents banging on others doors. Management closes the metal gate to the front desk before 4pm everyday and are gone on the weekend. If you need them they are gone. I also was charged $150 more for the room I booked when I had gotten to the site. The manager said Priceline don’t tell you, it’s their fault. I should have found another room somewhere else.

Gerald has helped us a lot over the years and it sucks seeing him work as hard as he does being in that much pain. God Bless him and hope he gets better soon.

The pull out sofa bed didn't come with sheets or pillows, It horrible especially on the back!!

Nothing really

My room and bathroom you flush the toilet you have to wait 15 minutes before you can flush it again. The guy who work's the front desk isn't friendly ar all. Maintenance man always looks drunk. Mold by the shower head.

very comfortable clean

the way things were ran trying to say I didn't pay and I did even had receipt then they come up some other charges for a week I paid again something not right with the way there charging people I felt like someone was hurting for money or just don't know how to count

price

cockroaches, wifi didn’t work, needs cleaning in room and outer areas like hallway and elevator

I guess I should have done more research upfront.

Room was dirty.