The place is very dirty…room was not clean, towels look dirty…

the house keeping staff called off

The location is good.

The facilities are dirty and have big holes in the walls. No maid service in four weeks. Have to wash our own sheets and towels.

area

dirty nasty shower had hair in it it was feces in the toilet dirty towels the tv didn’t work

What breakfast? It served horrible coffee. Only vanilla creamer, so if you don't like the flavored creamer, no other choice. Only a few granola bars that were not even offered every day.

The building is in a state of disrepair. Hole in the walls. I took pictures. No maid service in two weeks. When asked for clean towels, I was told there were none because people steal them. Non-shalant attitude of workers. They do not really care.

the staff was very friendly and helpful.

N/A

Employees. They were very helpful with all the problem solving. Understood my frustration.

Everything. Out dated. Broken toilet. Noisy refrigerator. Can't believe no tissues, cups, or any type of utensils in the room. Everything just looked old. Luckily the manager agreed with what I complained about, and compensated me. You need to inform perspective customers about getting shampoo, cups, etc. from the office and the room does not contain any items. Needs to be in the description of the room on the website.

local

manager Alexis the GM

Fraud charges on my card, nobody has any clue even with computers the price to pay weekly agreement.

Not book there

they didn’t have a room when I arrived told me they are first come first serve, I had reserved it had a confirmation number and had communicated late arrival room wasn’t there had to find a room at 10pm after a long drive very frustrating.

didn’t stay

The location was decent. This was NOT a an Extended Stay America property. Someone bought an old motel and slapped the name on there it was awful, everything was dirty and falling apart. The staff didn't care much to help about anything. I booked 2 queen beds, like a month or so in advance and received 1 double bed! My male cousin and I had to sleep on this together. The area was packed and we do don't want to go out and try and find another hotel and 12:30am when we got there . This was awful and we would never recommend anyone stay there. Especially for the price they're charging!

The room was very cozy and cold I just loved that

The toilet flush every other time I used it , and the bed skirts was dirty

They did not have the room we reserved. We could not stay do to them not having what we needed and reserved.

The whole experience