En general el hotel está muy sucio y descuidado

Sucio y muy descuidado

The roads were uneven leading up to the property. Right next to the property tents of homeless people were set up.

We got to the hotel 30 minutes early and they wanted to charge us $30 to check in early. Also, there were so many homeless tents on the side of the hotel, with crack heads walking around and trying to enter the hotel. On the other area of the hotel parking lot there was a lot of prostitution going on. It made us feel uneasy and uncomfortable walking in. Had we known we would not of stayed at this hotel. We have had no problem staying at this hotel in other city’s but this one really was unexpected.

Everything was great

I didn't have anything to complain about

Nothing! We were given the room that had a broken AC unit and a phone with no buttons not even a cord from the phone to the wall and I have still yet to receive my refund

Gave me my refund at time of checkout. The only reason we checked out was because the AC did not work in the room.

The room was clean and comfortable, the air conditioning was very effective (a necessity in temperatures of 110-115 outside), and the staff was perfectly fine.

location is the reason I'm always there

no coffee pot to make coffee ,no USB hook up for cell phones, no wake up call at time I asked for 1 garbage can,one of beds where damp linen tried getting ahold of staff thru phone several times no answer from phone till morning went downstairs to let th em know and I had house keeper supervisor and other house keeper making faces at me rolling eyes when I was letting front desk know situation as they were moving me about coffee pot not being in room and red roof advertising the there rooms are equipped with USB charger in rooms but Cleary there was not I got the room Aug 11th at 1130 pm and checked out at 10 am cause I had no way to charge my phone that I was expecting call in morning didn't sleep comfortably cause linen was damp and couldn't have a cup of coffee in my room so checked out early cause I had to get my phone charged and didn't like sleeping on damp linen very dissatisfied

Everything

Nothing

Rooms quite and comfortable

The extra charge of 75 dlls deposit that it doesn't say on the hotel website

The front desk receptionist was ,for a lack of better words, disturbed.

Fire alarm went off at 6 in the morning and didn’t shutoff for 10 minutes. Lady at the front desk said she would comp my night. It was a horrible and freighting experience to say the least. I would like a full refund. I have videos of the incident.

Location was ideal for our family gathering.

Noise level was over the top. Roads into and out of the hotel were in bad shape. The exit driveway had a large 1 foot deep pot hole that was left unmarked. If a car hit that it would definitely damage the car and leave it stuck. Not many decent restaurants nearby. Room had broken light which also served to provide power to iron (but didn’t work). Microwave had a bright blue light that we had to cover up to sleep and freeway noise was crazy loud as if there was no window. Out card keys stopped working on 2nd day and required us to get them reset.

Nothing at all

payment method

The check in was extremely slow. They made all of us show our ID even though we were a family -parents almost 70, kids 35+. The whole place reeked of pot. The halls and rooms were extremely dirty. Blood on the mirrors, bedding stained, tub and toilet gross. Sounded like rats in the walls! Felt very unsafe. Just nasty.

room was clean

We wanted to watch a movie but that was not available to us.

It was a good area and very quiet

I don’t have nothing bad to say

Nothing.

There was no housekeeping service, rooms were not cleaned daily, carpet on the floor was not vacuumed, residue in the sink, and there were no towels for the shower. When checking in Friday evening, the female front desk receptionist was not very polite and when I tried calling the front desk for help at 1am, there was no answer (even after numerous calls). When checking out, there was no front desk receptionist either and people were lined up waiting. I called and asked to speak to the manager but they hung up on me.