The inn itself is pretty magical

The location was perfect, beautiful hotel.

The room had a funny sewer-like smell we couldn’t get rid of.

Historical

Maintenance/Housekeeping would park they mop and trash cleaning outside the door, daily.

Museum-like

Getting stuck in the rotunda as a handicapped person with a broken elevator in 100+degrees. Had to call security to rescue us!

The comfort of the room was exceptional during the daytime. At night, the bed was very comfortable. so much that with all the noise in the street, I was able to fall asleep sooner than I thought I would.

As I mentioned before, the noise in the street was right outside our window. I am aware that this would be out of your control, so next time I will avoid a room on the side of the street. Yes, we will return.

The property is beautiful. The check in was easy. The valet staff was excellent, very Friendly and accommodating.

I did not like when we returned that night from our wedding we planned to walk and look in shops but due to the amount of young people out and about running thru people a high police presents in that area. Wa felt unsafe and return to the hotel. Our bedroom was located just off that walkway area where all the traffic was. And late late at night we could hear people fighting running. Being disruptive in that area. So the next time I would not stay in that part of the hotel. We could see lights flashing in our room for several hours.

Room, pool, mission inn restaurant

Bad service and low quality of service at Las Campanas restaurant

Amazing, beautiful and 100% four star. Gorgeous!!

Nothing

The room was lovely, quite spacious, & the bed was very comfortable with cozy bedding. I really liked the scent of the shampoo & conditioner provided in the shower & loved the towels!

The only thing that I didn't like was in the bathroom, the shower curtain had a mildew smell.

The Father’s Day brunch was very nice. The wine options were nice.

When we arrived to our room we found out that the a/c was broken. They said there were no rooms to move. We asked for a fan and they didn’t bring it. They offered us to move at 2pm on Fathers Day while we were celebrating. My husband has a bad leg and I have a horrible back, moving wasn’t an option. The room was miserable. The only thing they offered was free parking, awful. We ate there day and night, the last night was a total mess. It took one hour just to bring soup. They offered to comp some of the bill as they knew they were in error but when they brought the bill they had not, the stay wasn’t good.

great

clean

Awesome hotel! We loved our room, the views of the gardens are beautiful. The restaurants in and around the hotel are delicious. The hotel has so much history, and we really enjoyed the tour of the hotel and the museum. Self parking was around the corner and valet was just a few dollars more. Security guard was in the lobby at all times, so that made me feel safe in a downtown area. My favorite was the robes, bedsheets and towels -sooooo soft! Luxurious! Need to check and see if they sell them. My husband loved the blue velvet chair in our room. :-) We can't wait to stay here again!

Duane’s steak house is wonderful

The exterior is amazing!

The customer service was impeccable.

This hotel is just beautiful. It is old and that lends some challenges, but truly gorgeous. The front desk staff really came through for me when I needed them and I appreciate that so much. And, 1000 stars for the sheets!!!

The gym. Woof. Tiny, broken, old. One star. My room was just so noisy. It was a gorgeous suite but ended up being so loud at night (street noise, people, music) that it was hard to sleep.

historical

N.A.