Vintage ambience

no lift and room door lock system doesn’t work properly

The staff was cooperative and proactive in making requested modifications to the booking.

1. For the price paid, the room was not up to the mark. It was like a box, made me feel very claustrophobic. Apparently, there are no rooms on the property with windows which have a double bed. I was told all rooms with windows have twin beds. 2. Bookings do not come with adequate information. Example, the room + dinner package offer on booking.com is only for room service ordering. Guests are not allowed to visit the restaurants on the property. This was not stated anywhere at the time of the booking, neither did the hotel management share this detail until check-in.

this is the last hotel I traveled to with my husband and it was just prior to the end of my marriage. but I recall liking the hotel. the service is good. food was splendid.

the memory attached to how foolish I had been and how easily he pulled wool over my eyes haunts me so not the fault of the hotel. it is the fault in my stars

A fantastic stay at the Astor. It is a beautifully maintained hotel near to the Victoria Memorial in Kolkata. The facilities were excellent and the staff very helpful. They were able to answer any question. We had a really good meal in the restaurant and good breakfast.

The price was a little high for 1 night, but you get a great hotel in return.

excellent staff

my bed, it was two single beds. requested to change but nothing happened.

location

there’s no lift

The surrounding area is nice – the hotel is located quite centrally.

There is a nightclub in the hotel and the noise can be heard in the rooms till about 2am. It is extremely loud and our rooms were shaking with the noise. The hotel staff was very unhelpful about the noise – they kept saying the music will stop in a few minutes but it went on for literally hours. There is also a smell of cigarettes in the corridors and in some of the rooms.

Location rooms ambiance.

Party sound until 2am.

no hot water in the bathroom, no room service. no staff to answer. 2hrs for 1 bottle of water

the location was great

terrible noise levels till very late in the night. bad odor in the bathrooms. extremely noisy guests in other rooms which the hotel staff did nothing about when I raised a complaint