Everything was exceptional - staff, room, hotel and location.

Nothing

Breakfast was very nice. Location was excellent for touring. Wine and cheese in the evening was an excellent benefit.

Hotel is still very expensive for level of amenities. Common areas feel a bit worn, and rooms and bathrooms are small and basic. Book this hotel for convenience but don’t expect luxury.

Location

Not clean - not worth the money

Loved the Art Deco vibe, beds were divine. The wine and cheese nightly was delightful and the candies and cookies were nice. Lovely breakfast and the freshly squeezed orange juice machine was wonderful.

A little pricey.

You truly get your money's worth from Banks Mansion. Top tier friendly staff, plush comfy beds, and they thought of every small amenity that you might need during your stay. The breakfast is also fantastic, and a great selection of beverages if you get the all-inclusive package.

N/A

Breakfast excellent and appreciated the comp mini bar and drinks and snacks in the lobby. Also easy access to shoeshine and ice. Staff very helpful and friendly and hotel has a very relaxed welcoming feel.

Late afternoon clean of room was not convenient.

Good breakfast, very comfy bed. very stylish hotel

The prices seem to have gone up significantly, more than inflation!

Breakfast and open bar area were awesome!

Pricey! Short staffed. Ordered from their pillow menu. No delivery of requested options.