The room was clean and the location was great.

The bathroom smelled like an old mop and when I turned down the aircon it smelled weird. I guess they need to ventilate more after cleaning the rooms.

Quiet and clean room. Secure access through elevator, no need to go through reception. Staff was responsive. Location for my purpose. I will certainly book again Unizo. 😀

I wish I had a better view from the window. (Blind view in between buildings.) So it was a little dark.

Great location, few minutes walking distance from Yokohama Station with many restaurants nearby. The staffs are friendly, helpful and speak good English.

N/A.

Location is good if taking trains; 10 mins brisk walk along a busy straight road radiating from the station. Many malls and restaurants around, including those in the station. Bus stop just 2 mins walk away provides alternative transport to key sight-seeing spots. Hotel provides skincare products, tea/coffee sachets and a bottle of water for each guest everyday. Twin Room is new, very clean, spacious and comfortable for two. Toyota car rental just 5 mins walk away

Nothing much, except hotel lobby on second floor is small

Excellent location. Helpful staff. Clean modern building.

Smallest hotel room I have ever seen. No room for luggage. Bed is obstructed on three sides. I had to climb over my wife to get out of bed to get to the bathroom at night. Tiny room; even by Japan standards. (My third trip to Japan)

Very convenient location right near Yokohama Station

Not an issue for me as I was travelling solo and only for one night, but there's not much room for luggage!

The staff was courteous and efficient, both at the reception and the room cleaning service.

The breakfast was not in house but outsourced to a restaurant. There was no vegetarian choice but the staff were kind enough to fix me a vegetarian variation. However, I had to make do with the same stuff all six days I stayed there. I had a similar experience in Tokyo. It would be better if they specified in Booking.com that it is not a buffet breakfast as is the case in most of Japan.

landscape from the window

Good location

very clean, comfortable.

nothing.

Location, the room, the cleaniness. The staff are absolutely great.

Not really didn't like, just that room is a bit small. But still good value for money.

The location of the hotel is convenient, within walking distance of Yokohama station. The check-in and check-out were very efficient.

The WiFi connection was horrible. It was so bad that I couldn't even maintain a stable connection for a Zoom call or watch a YouTube video without the connection cutting out in the middle. I have never experienced such poor WiFi at a legitimate hotel in Japan. The curtains were also extremely dusty. Unfortunately, I had to move them to the side to pull down the blinds.

convenient, clean.

i would like a second pillow and a small side table. I have a CPAP machine for sleeping and have used the luggage rack but the rack is a little too soft and flimsy.

Clean, and well designed. Nice scene from window.

Wifi is common and not so quick.