The room was spacious. The breakfast selection was rather good.

The parking was difficult issue. The beds were not suitable for transfer from wheelchair.

I really liked spa area: warm pool, two types of saunas was enough, no limit for children, working 24hours. Room is beautiful, new design and bath was beautiful.

In rooms and halls no carpets, so when someone is going with lugage or staff with cart sound like in train station. Second, i hated parking. They want that you leave your keys and car card for concierge. Ok, it looks like luxury hotel - you hope that they park it and that all. But NO, it is because they do not have parking and plays with your car like tetris game around hotel and driving somewhere to park ( where they do not say). But most I hate lying, when I ask if they has and will park in they underground parking, they said YES, but nope, they do not have places or parking there. Concierge is arrogant, dont talk and want just trust him. But you need understand that people cant trust with lying and arrogant staff, specially when you come 1000km and if you lost our keys or car card sorry will not be enough for troubles we will have come back home. More… so luxury, but in restaurant cant make pancakes for children. Luxury is not surroundings, but feeling and pampering you clients with respect and understanding. Learn from raddisson collection and other 5stars hotels.

Room, bathroom, service, breakfast, interior of the hotel, location

The beds near the pool (except the ones which are higher) should be changed to something more comfortable as the ones now are really difficult to sit down and get up from, not comfortable

Great Location, very nice ambience and decoration. Pool area is great and friendly staff. Breakfast is very nice as well.

Mostly the special buffet at the 1. of January, excellent. Everything was very nice, the suite roomy the spa around the clock very fine except for some loud guests who behaved like monkeys. In the spa are towels hidden in the closet if you need extra ones. Would come again.

Monkeys

size of the rooms, room quality

Spa, food, lighting

the design and the atmosphere, it was unearthy. the loft style and the minimalist of the rooms were just fascinating.

I guess that the stuff was not professional, only Mrs. Ewellna was really welcoming and she knew exactly what to do. very open to communication, nice smile and very known of her responsibilities. appreciate her guidance and support.

Nice rooms design that you can see on photo and there is a spa zone opening 24th.

Extra slow work of stuff at Check-in. My husband was very angry after wasting so much time just to get the key. The price of parking for one night is very hight. At winter in a room was very cold, we were tired and didn't recognize that air conditioning is automatically turn on. It was -5 outside no need to cool the room for family with baby. Not enough charging points in the room. Not convinient bathroom - not enough hanger for towels and things to hang up. The breakfast is very poor - no choice of tasty meat/ham, no big choice of tasty cheese(no brie or blue cheese), no fresh juices. Only 3-4 kind of sweet cakes... It should be better for paid breakfast at 5 star hotel. No tea at spa zone and "sunbeds" are extremely uncomfortable and noisy. The exit-door in a room very loud and could easily wake up everyone if someone needs to go out. You will hear in your room every guest who walks at hall near your room.

It was excellent!

Comfortable room, stylish interior, good breakfast, 24h pool and spa area

A fantastic hotel with a striking architecture and decor. The room was spacious and beautiful. The spa is amazing. Highly recommended

Everything was great

Amazing location and a very stylish hotel! Everything was spotless clean and the personell were very pleasant and helpful at all times!very good value for money that lived up to the standards

Breakfast needs a bit more detail to it!

Expensive for what you actually received.

No Netflix or other satellite tv. Television was out dated.

everything

nothing

nice decoration

nothing

Ideal location. Great room service. nice pool area.

The junior suite was immaculate and well thought through. The 24/7 spa was just what I needed after a late flight. The rooftop restaurant has a great ambiance.

The shower kept flooding the bathroom. There were no power slots on the working desks. Staff would just enter our room while we slept. There was drug use in the hotel. The staff was very junior an inexperienced.

Very nice Spa & Wellness