-The location is FABULOUS!!! it has a very nice view!! -Super clean -Owner is nice and helpful -Kitchen is fully equipped -Very quiet

Office is not located at the property itself.

we liked the location and the place was calm and comfortable it was also close to zell am see which was helpful

the floors were noisy and there were some insects as well, the assurance was exaggerated even tho they returned it before our departure

The building is just great - solid, impressive, well presented and authentic. Once inside the courtyard you are in a different world! The apartment went beyond our expectations for size and style. The kitchen was well equipped to cook proper meals although a dedicated kitchen table would have been useful (certainly plenty of space for one!). The location is central for several ski areas and really easy to reach by car, very practical. But the sense of occasion being in a castle may mean you won't want to go out.

For the money we would have liked some basic washing up materials, it is annoying to have to go back to the shops for dishwasher tablets especially you only need one or two! The coffee machine and toaster had no sensible place to be plugged in.

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The most amazing place I have ever stayed in. The ambiance, the castle.. You can be on a ski slope or in a skilift, look down in the valley, point to this castle and say: we sleep there. Fantastic, the place oozes luxury.

Despite all the greatness there is room for improvement: -only ventilation in our bedroom was a door. On ground level, this is really unacceptable. -no way to control the temperature in our rooms -check the inventory more often, we had 15 wine glasses and 3 normal glasses -to walk anywhere you have to walk on a busy road. A footpath to Bruck would fix this.

This place is just amazing! You feel yourself as a midalter king or queen. It is also kids friendly (surprisingly)! We were met at the entrance by the host, who showed us the property and told a little story. It is conveniently located near few ski areas

There were few things, that made us bit sad: 1. Our apartment was pretty dirty. We guess, they did not prepare the property after the long lock-down. This is not an excuse although. 2. The terasse was not accessible because of snow. It was cleaned only upon our request. 3. We considered a grill is available, as stated in the description. But we were refused to get the grill unfortunately. 4. We did not find a ski storage. All of the above can be easily fixed and will not prevent us coming to this wonderful place in a future!

Great place in all aspects

Bathrooms a bit worn out but this is somehow understandable in an old palace

the cleanliness, and the fact that it is an actual castle which is recently and beautifull renovated.

we've missed a corkscrew in our appartment and a nightlamp on both sides of the bed (now just 1). Besides these minor points, all was fantastic!

It was our second stay in this property, this time also with our daughter (<1 year). The apartment was huge with nice terrace.

As there is no reception the communication was rather complicated. We were arriving from the south so collecting keys was +35 minutes in the car. After arriving in the castle the apartment was not ready. There were bed linens all over the place packed to be transported, dishwasher was full of dishes, bins filled with garbage. Floor was dirty with excrements in the corner. After calling the reception, cleaning guys came to sort it out. We were lucky to arrived before bed time of our daughter as it took fair hour to get the apartment "ready" (but tbh not clean as I would expect it). Lastly, staying in that poorly cleaned apartment during (post-)COVID-19 pandemic is not comfortable nor safe. Only as it was late afternoon we decided not to move anywhere else. Check-out was also problematic. During Saturday the main gate should be opened for easier loading. However, the gate remained closed and reception was not answering the phone (as they are open only in the afternoon during Saturdays).

The castle itself and the check-in process. I highly recommend this property.

There was a confusion about the check- out time which caused a significant delay. I was in a road trip and I lost a valuable time.