Tiara Beach - All Inclusive

Excellent hotel. great pool and facilities.

Rooms were not cleaned properly.

The variety of food

All was good

Hotel located in a nice surrounding, pretty quiet and close to the beach, 5 mins walk. Cleaning was done every day in room and cleaning lady was very friendly. Food was good, good variety for adults and children also. Many sunbeds in front of hotel, so we could always find a place. Overall a good stay.

Staff not really professional for a 4* hotel (only few of them were friendly and polite. Reception staff very unprepared..) Booked sea view room, we got a room on 1st flloor with partial pool view and zero sea view (asked at reception if room has sea view and they mentioned it has, on day 4 after we reported to booking they offered to change the room but we decided not to move as we were 2 ad+ 2 ch.. would take some time to pack and unpack.. ). The room was just fine! but it should not be charged for sea view as it does not have! maybe should be sold as pool view, that would fit the reality.

Good room size , waterslides great for kids ( but the water is freezing) in all pools. Wide variety of food and drinks and great location - 10 min. away from all the boardwalk action.

Started well on booking.com with a very lovely and helpfull representative to landing and arriving to a very cold and unfriendly staff- seems like smiling and being nice cost money at Tiara beach - everyone seem like they don't enjoy their job and have no idea in giving good costumer service. A.C doesnt work well in all rooms - showers clugged with hairs - we were 16 family members which all had issues with the rooms we recieved first night - one room had an open bottle of beer and water in the fridge - sheets not clean and t.v not working -3 rooms with horrible to no a.c - broken shower head (oooo what a deal they had with this one, but thats for them to share on thier review - really ridiculous and shocking the night we went through with all the issues and really no compassion or compensation for the horrible first night we endured and no responsibility or understadment by the staff when approaching them.. Really the whole vibe and atmosphere from the staff messed our vacation and had me waste alot of time and energy - while supposed to be relaxing and enjoying. Unfortunately wont be our next choice if ever arrive to sunny beach again. Wish I had a different experience 🌸 P.s must work on cleaning the hotel toilets - all need attention at all times.