Domus Plaza

Very close to everything in Florence. Was able to walk everywhere. Was wonderful to hear the live music from the open window in the plaza.

Mosquitos can very easily enter the rooms.

Fabulous accommodation. location was perfect, communication always prompt. Far exceeded what we were expecting

Nothing it was perfect

Great location and views of the cathedral. Very liveable space with 2 bedrooms and a kitchen. Nice and clean. Able to drop bags early and use locker on day of check out (small fee for locker). Very helpful host.

Communication via WhatsApp but host very understanding when my WhatsApp wasn’t working. Hosts were lovely!

Excellent location, and the property facilities were very good.

The location is excellent, and the property itself is very nice. However, dealing with the manager, Elena, was extremely frustrating. Starting a week before my arrival, she repeatedly insisted that I send personal information, including my passport and photos, through WhatsApp, and repeatedly told me that I would not receive the access code unless I provided them. It felt almost like an ultimatum. Another issue was that my reservation had always been for one person, yet she kept insisting that it was for two guests. Just before I left, I even thanked her and told her that I would stay there again and recommend the property to my friends. Unfortunately, there was yet another unpleasant incident at the end. She asked whether I wanted an invoice; when I said yes, she became upset again and said that I should have requested it before check-in, along with various other complaints. The whole experience with the management was unnecessarily difficult and unpleasant. No matter how much I may like the property itself, I would not choose to stay here again.