Hôtel Des Arts

Bon emplacement, service de rappel pour le réveil, réception ouverte jusqu'à 22.30h, chambre calme comme demandé, machine Nespresso dans la chambre

Chambre assez chaude, même sans chauffage allumée

Hôtel bien situé en ville, facile d'accès en transport public ou privé.

Le bruit de la rue et des bars environnants.

L’emplacement, la sympathie du personnel, le petit déjeuner, la literie

Les stores et fenêtres

The proximity to the centre as well as to the lake. Also the breakfast is ok especially that it’s run by the nearby indépendant brasserie

First: the personne ( young lady ) who worked at the reception on my day of arrival ( Sunday afternoon, 12/7/2026) was extremely unwelcoming. Not one smile, even though the interaction with her was more at once and always with a smile and all attempt of politeness. I noticed also she was rude with other clients as well. The following morning the younger lady was much much nicer but apparently all knew the above mentioned lady’s unpleasant and stressful attitude. For me this is totally unacceptable ! The hotel - at least the room where I stayed ( one tiny room I would not offer to a child) had a very low standard equipment with dirt and very very old and cheap infrastructure . True there was a coffee machine which is a big luxury for coffee lover like me, but in the current and recurrent heat wave Switzerland witnessed and witnessing - putting a small ventilation, which even does not reach the high of a person is a ‘bad’ taste joke. The room also even for one person is very very small and the bed uncomfortable