Hotel Mercure Graz City

The Mercure Graz City was a fantastic hotel. We had actually booked another hotel for the MotoGP at the Red Bull Ring that was so bad that we left, having paid for it, and decided to go to a Mercure as you always know what you are going to get. The lady that greeted us when we arrived was absolutely amazing, friendly, welcoming and exactly what you want after a long drive. She checked us in very quickly, gave us a lovely room and as a birthday treat added breakfast for the last night of our stay. She really went above and beyond to make sure that my birthday weekend wasn't spoilt by another poor hotel experience. The hotel is very conveniently situated, good size rooms, great breakfast room and has a wonderful bar. There is also a great parking garage which is always a struggle in city centre hotels. I would highly recommend the hotel and we have already booked to return next year.

I don't think there is really anything that would have improved our stay, if pushed, it might be nice to offer some bar food if the restaurant isn't open, but then there are so many great restaurants to try around the hotel, it might also spoil the hotel.

Location close to the city center, convenient parking, helpful personnel.

The AC very noisy, outdated furniture

Great place for a short stay, nice short walk to all Graz famous places. Breakfast options are great and tasty.

Parking is extra and a bit expensive.

It's very good position and very pacefull

The personnel unpolite