Hotel Casa las Mercedes

Very clean, excellent breakfast!!

Rooms somehow dark

Good location, 5 to 10 min walk to various points of interest. Lots of cafes and shops nearby. Very clean rooms.

It seemed to me that management had a lot of extra fees and rules. 45 pesos per coffee pods 50 pesos for a broken glass Extra fees for early check-ins although the hotel wasn’t busy The terrace bar was closed but we still could not bring our own alcool.

Quaint and nice

The internet was horrible! You had to leave the room to get the internet. It was my bday and I asked if I could borrow a knife and two small plates and I was told by the staff they could not authorize. I was going to borrow it not steal it. We ate my cake on napkins! lol worse yet, we went to the terrace to si f happy bday and take pics and the very same guy came and told us we could not be up there since there was no waiter. I told him we did not require service that all we were doing is enjoying my cake. He was rude but I still offered him a slice of which he denied it. I did not leave and of they didn't want up there seeing the view from the balcony why not lock the gate? Instead it was wide open.

L'emplacement, la propreté irréprochable comme le personnel.

Chambre exiguë. Manque de lumière car fenêtre sur le patio intérieur. Sentiment d'être enfermés. Parties communes inutilisables car pas aménagées et pas chauffées. En février les petits déjeuners sont un calvaire dans une ambiance froide et venteuse vu que le toit est ouvert.... Immeuble peu adapté au co fort hôtelier. Dommage. La direction ne propose pas une salle confortable pour déjeuner ou jouer or la chambres est très petite.