Santani Wellness Kandy

Santani spa was amazing, I have had the best massages ever, Pathimini was an exceptional therapist We have done 2 fascinating nature walks with Osanda, the naturalist, whose knowledge and passion about nature was incredibly impressive We enjoyed artistic Michelin food in the restaurant and thank you to Asela who served our food, for his patience and hard work, and to Kanishka and Dashan for their friendliness and patience with us

Everything !! The rooms , service , staff , treatments were all outstanding.

Tout. Il est parfait: personnel fabuleux, délicieuse cuisine, equipments et massages très bons, architecture splendide, service client parfait.

On a tout aimé.

Santani Wellness Kandy offers a unique concept focused on disconnecting from everyday distractions and reconnecting with your senses. The limited phone use policy is a refreshing idea and aligns well with the overall wellness philosophy. The hotel’s location, set in the middle of nature with beautiful views, creates a peaceful and calming atmosphere. The architecture blends nicely with the surroundings, and the food was consistently good and thoughtfully prepared.

However, considering the very high price point — even compared to other high-end hotels in Sri Lanka — the overall experience did not fully justify the cost. The service was inconsistent. On several occasions, we had to ask multiple times for simple things like sugar or an additional glass of wine. The bar in the main building was often unstaffed, leading to wait times of 10–15 minutes just to place an order, which felt out of place for a hotel in this price category. While the yoga area can be used for workouts, the lack of a proper gym is, in my opinion, not appropriate for a hotel positioning itself at this level. Another drawback was the absence of air conditioning. Although the natural airflow system is an interesting and sustainable idea, it did not work effectively. The glass front heats up the room during the day, and without shutters or external shading to block the sun, the room remains warm well into the night and only cools down in the early morning hours.