THE Victoria Hotel Vienna - NEW OPENING

The location is excellent Good value for money Big room Breakfast was surprisingly good I was pleased to find they cleaned the room every day, some low cost places don't. Self check in instructions were clear.

Only 1 key for the room, and you need it multiple times to get to your room so it's difficult to manage for 2 people.

Nice sized room with multi aspect windows. Great location to see Vienna.

Nothing

Nice budget hotel in a very good location in the city centre, a good enough selection for breakfast, big room with a nice bathroom with a whirlpool bathtub.

Extremely rude and annoying lady at breakfast. There is a coffee machine and a kettle in the room but no coffee. I bought my own capsules for the coffee machine but they didn't fit (of course there are no instructions which capsules to use in the room). Therefore I went down to the breakfast room in the morning before breakfast to fetch an espresso from the machine with the cup from our room to take back to the room. The lady rudely prevented me saying I couldn't take the coffee and the cup to the room. After explaining that there was no coffee in the room and that I brought the cup with me from my room, she still insisted this was not possible and not allowed under any circumstances. The next morning another guest took a coffee with her from the breakfast in a plastic cup. I understand about hotel policy and everything but this has not happened to me anywhere, even in 5-star hotels all over the world. If you don't provide coffee in the room, I think I should be allowed to take one lousy espresso from breakfast in a budget hotel that charges 280€ a night for a room. It didn't ruin our stay, of course, but it still left a sour taste in my mouth.

The location was excellent. Shower was good . Nice to have a fridge and kettle

Towels were dirty- more than well used, where not changed during 4 day stay. There was an emergency exit light outside the window ( still on the property) and the curtains did not fit properly so light shining into room all night. The bright green/yellow colour scheme was not restful!