GRAND HOTEL Kielce

Everything was excellent! The room was clean, comfortable and well maintained. The staff was friendly and helpful. The hotel has a great location. I was very satisfied with my stay.

Nothing. Everything was perfect!

Breakfast was perfect. High protein good coffee

It was right opposite the train station so really easy access. It had a fabulous sauna and we had some great massages. The breakfast room was really lovely and the breakfast was a very wide variety. The staff were all extremely friendly and very informative.

Nothing

We got a room at 3rd floor, quite a big one which was nice. The room was nicely warm, there was no need to use the air conditioning. Bed was comfortable. Staff is friendly. Always a parking space available in front of the hotel.

There was dated furniture with visible signs of long use, some items broken (e.g. bed lamp, night table). Old dirty carpet. In general the photos on booking.com are overdone with more bright and nicer colors than in reality. Old fashioned small TV. Bathroom not comfortable as there was no space, wall or shelf to put cosmetics on - definitely not ok for 2 people staying in the room for a few nights. The cleaning service not at the level of a 4 star hotel - when the bathroom was cleaned, then beds were not done or glasses were not changed, or vice versa. Nobody informed us about any facilities we could use during our 10 days stay, e.g. sauna, fitness. Breakfast was available only â la card (no buffet) due to a very small number of guests.