the rex

I loved my stay at Rex. The location is fantastic, making it easy to explore Zermatt while still feeling like a quiet retreat. I visited in summer, and although the village reached 33°C during the day, the nights in the hotel were very bearable and I slept well. My room was comfortable and welcoming, a real haven after a day out. The yard was a lovely bonus: peaceful, with lounge chairs that were ideal for unwinding. The wellness centre was a real highlight. It has two saunas, a huge jacuzzi, and a beautiful swimming pool that feels properly luxurious. After a day out in the summer heat, it was the perfect place to cool off and unwind. Complimentary dried nuts and fruits, lemon water, and a selection of teas were laid out, a thoughtful touch that made the whole experience feel even more relaxing. I spent far more time there than I'd planned, and I wouldn't have wanted it any other way. One of my favorite surprises was the hotel's own artisanal bakery, which is outstanding. Waking up to the smell of fresh bread drifting through the hotel is hard to beat, and it made every morning feel special before I'd even left my room. The bread and pastries were exactly what you hope for in a mountain village: warm, beautifully made, and clearly crafted with care. It's a small thing that makes a big difference, and I looked forward to it every day. I'd gladly return and recommend it to anyone visiting Zermatt.

I can't think of anything.

great view of the Matterhorn, lovely breakfast, excellent swimming pool and steam room

Hotel staff were so helpful! The room was cozy!

Nothing. The hotel was amazing but the people staying above us made our stay a little worse.

La vue sur le Cervin depuis le balcon de la suite était parfaite ! Le lit confortable et la douche, grande et efficace, apportèrent le niveau de confort attendu dans un 4 étoiles.

Le problème, c'est le rapport qualité / prix. On paie le prix d'un "bijou massif" et on obtient un "bijou fantaisie" ! Tout ceci est très "moderne" : l'apparence est léchée mais la substance fait défaut... Pointons la propreté peu convaincante, les nombreux petits grains montrent que le parquet n'a pas été aspiré ou lavé. Restant dans les temps "modernes", la serveuse du petit-déjeuner - fort bon d'ailleurs - a choisi un métier de "services" mais il ne faudrait surtout pas qu'on croie qu'elle est à notre service, non, non ! Quand tout va bien, c'est sourire et phrases convenues mais quand ça coince, Mademoiselle se renfrogne sec ! Bref, cet hôtel, probablement plein de bonnes intentions, n'a pas une vraie TRADITION hôtelière dans ses gènes. Mais une clientèle "moderne" n'y verra que du feu ! Bref, à 300.- la nuit, c'eût été parfait mais à 484.-, on est loin du compte...