Gostamos de toda a experiência, os funcionários tanto da recepção quanto do restaurante foram muito atenciosos e educados. As instalações estavam limpas, o quarto era bastante confortável. A localização é muito boa. Foi uma ótima experiência.

Typical Ryokan hotel. Lovely tatami rooms. Obviously small as you work expect. The meal on the evening was amazing. The staff couldn't be more helpful and friendly. Breakfast was the same. But dinner was so huge we struggled to eat the big breakfast as well! But all amazing food - typical Japanese. A lovely traditional experience not to be missed.

Le service du personnel, le onsen privé de l’hôtel, les petits déjeuners japonais, les chambres typiquement japonaises.

Great location in Kyoto, spacious room, and a delicious traditional Japanese breakfast

* The bathtub drain was clogged with hair from previous guests, which was unpleasant. * In the morning, while we were at breakfast (around 8:30 am), we returned to find our beds (traditional tatami futons) already put away — even though we hadn’t requested it and were checking out at 10:00 am. We had planned to rest a little before leaving, so this was inconvenient. I would suggest the staff focus more on cleanliness rather than tidying beds without request, especially on check-out day. * When I went to reception to ask for help carrying my suitcase down the stairs (as I’m pregnant and unable to lift heavy items), the receptionist seemed surprised and questioned why my friend wasn’t carrying it — even though she already had multiple bags of her own. I’m not sure if this was a misunderstanding due to language issues.