Avra Imperial Hotel

Started with a pleasant welcome at the lobby. The staff at reception were so nice esp to my 2 year old daughter. We also got upgraded to a suite with a private pool at no extra cost which was really nice. The trip was off to a great start. All the staff were kind, didn't have a single unpleasant interaction. The beach was beautiful. The kids entertainment was also really good, the staff there were really lovely to my daughter.

The food was good but not the best we've had. We'd give it an 8/10. Also the food could be hotter especially the soups. The cleanliness was also good but there were bits missed. I noticed the cleaner wasn't as thorough e.g. bits of ketchup missed on the table after ordering room service. The pool- while the set up was lovely especially the area with the bar/restaurant in the middle, it was way too cold. I noticed all the kids were shivering. The spa didn't have a pre-natal/pregnancy package, not a very big deal but would be really nice to have a package tailored to pregnant women.

Repas variés et de très bonne qualité. La piscine près de la mer est calme et reposante. Fitness sympa mais petit en rapport avec la taille de l’hôtel. Chambre très agréable et grande. La literie était confortable.

Le prix des boissons est élevé dans tout le complexe (piscine, restaurant). Chaise longue à la grande piscine pourrait être plus confortable.

Great selection of food for the entire family.

The hotel is big, busy and full of families with small children. We have three children of our own but it was a bit much for our liking. People pushing strollers/buggies around the breakfast buffet was annoying.

Le spa Le buffet propose un vaste choix , y compris au petit déjeuner. La piscine principale est très grande Accès à la mer rapide

Le personnel n’est pas agréable , pas souriant , à peine bonjour (il y a eu une altercation entre deux serveurs alors que les clients mangeaient). La propreté des chambres est à revoir sérieusement , nous avons eu durant notre séjour des serviettes tachées et trouées (c’est inadmissible pour un 5*). On a du sortir nos poubelles également car personne ne les prenait au moment du ménage le matin. Au pool bar si vous voulez une boisson sur place c’est X€ , si vous voulez l’emporter sur votre transat c’est plus cher …. Hôtel familial mais aucune animation le soir c’est très dommage. Hôtel assez loin de la ville , le village de Kolymvari n’est pas animé donc le soir il n’y a rien à faire à part rester à l’hôtel , sinon il faut louer une voiture.