Hotel Samos

Il est propre, le personnel est réactif

La restauration beaucoup trop répétitif même si il y a du choix au bout de trois jours ont en avaient marre, pas assez d’animation le soir en octobre.

L’accessibilité au SPA et des services de l’hôtel

La proximité de la plage à 5/10min à pieds La possibilité de pouvoir arriver plus tôt La bonne humeur de l'équipe d'animation La taille de la chambre avec 3 lits

La qualité des boissons Le débit et la température de la douche Le système de gobelets payants La fraîcheur des piscines (non chauffée)

Only the location that is close to the beach and restaurants.

Extremely disappointing experience. The staff was absolutely unacceptable. The level of service was shockingly poor. The staff showed no patience, no attention to guests, and, most importantly, a complete lack of basic politeness and professionalism. The man who attended to my wife was particularly rude and disrespectful. His attitude was so inappropriate that my wife was genuinely shocked and uncomfortable. We travel extensively around the world and have stayed in countless hotels, from different categories and in many countries. Unfortunately, the staff at this hotel ranks among the worst we have ever encountered. Mistakes or occasional problems can happen anywhere, but treating guests with such a lack of courtesy and respect is simply unacceptable. Good hospitality starts with basic respect, and that was completely missing during our experience. Based on the service we received, we would definitely not return and cannot recommend this hotel to other travelers.