Chau Long Sapa 2 Hotel

Nice room , good location

Breakfast was always cold

Very well located, nice breakfast with beautiful views on the valley. Great staff overall, we also arrived very early and they gave us the room right away with no extra charges.

We had maybe too much expectation for that hotel as we had seen it on social media and it looked WOW. We booked a room that was supposed to have a great balcony with a view in the valley. While the room was looking like the picture (or similar), since we were on the 3rd floor, the view was quite blocked by the surrounding building. The rooms are also old and could benefit a revamping.

Conveniently located

Was put in the most far side of the hotel. The hotel is round, so did not get the valley views as displayed on room pics. I based the booking of the actual room on the pictures provided on booking.com. I only got a partial view of the valley.

L’emplacement

La salle de bain : l’eau se répand partout. Service : j’ai demandé s’il était possible de repasser deux robes. Je comprends que mes robes soient fragiles et qu’ils puissent hésiter à prendre ce risque, j’ai donc demandé, à défaut, un fer à repasser. On m’a assuré qu’on me l’apporterait, mais après une longue attente dans la chambre, rien n’est jamais arrivé. Par ailleurs, mon mari a déposé des vêtements à la réception pour le service pressing. On lui a indiqué que quelqu’un passerait les récupérer dans la chambre, mais personne n’est venu. Nous avons donc dû nous débrouiller à l’extérieur de l’hôtel.