Domes of Corfu, Autograph Collection

L’emplacement, le confort, le personnel

Trop d’enfants, on se croirait dans une pouponnière

Facilities/staff/food/service

Bathroom looked bit “tired”

Très bonne qualité des repas ( choix, quantité ) Situation de l’établissement parfaite, personnel attentif, animations en soirée effectuées par de très bons professionnelles. Facilité pour garer le véhicule.

Les guêpes lors du petit déjeuner, le personnel faisait ce qu’il pouvait mais sans grand succés.

Rooms were clean; pools nice; good access to beach; seems to be nice restaurants (see next comments)

We booked 2 sea view rooms, at extra cost, for 2 night stay for family of 5. Arrived early on day of checkin, met by staff member (not offered welcome drink like other guests?), who explained the hotel, how to book restaurants, etc. sent to reception for keys. One person at reception at checkin time, at least 5 sets of guests waiting. There were at least 4 or 5 staff members in an office area at the same time behind reception chatting. Ridiculous. Informed at reception that one of the rooms had a maintenance problem and not ready. No problem, the other room had a pool to the back terrace, we all enjoyed that for a while. Tried to book restaurant - no availability in any that had à la carte menus. Why weren’t we advised to book earlier? And found out that both restaurants offering à la carte were closed the following night and only buffet options available. So no à la carte service for our entire stay. Baffling. Went to reception - room not ready but they were happy to ‘upgrade’ us to inward courtyard facing room. We said no thanks, we’ll take our sea view as we booked and wait the 2 hours further it’d take. Went back 2 hours later, told room was ready, brought to our room - inward facing courtyard room!! After much discussion said we’d wait until the next day for sea view. As ‘compensation’ we were offered a credit against restaurants (noting previous comments regarding non availability of à la carte). In summary - a joke. Badly managed - staff were ok and friendly but all over the place. So badly managed. And unbelievable that guests could not obtain an à la carte option. Very disappointed - this is not the standard that Autograph strive for.