Small apartment, but we expected this in such a great location. Facilities were fine although washing machine/dryer seemed inefficient and slow. Beds were OK but pillows were a contrast between too hard or too soft. Location is the key for this apartment.

We stayed in London for 3 days during an 8-day holiday in the UK. When our accommodations fell through the week before our trip, we found this flat available and the price was great. The flat is comfortable and had several extras (tea was a nice touch). Some of the finishes and fixtures in the flat were a little worn and may benefit from some attention, but the overall comfort and decor of the flat were nice.

Spacious apartment

This apartment initially seemed promising due to its convenient location and advertised amenities. However, the reality fell far short of expectations. Upon arrival, we were immediately put off by the heavily stained carpet and an overpowering scent of perfume. Despite our attempts to air out the apartment daily, the fragrance remained a persistent issue. It became clear that this was more than just reed diffusers. The photos in the listing were outdated or heavily edited, painting a picture that we were getting a fancy apartment. While the location was convenient and the extra space was beneficial for our family, we were disappointed with the lack of luxury advertised. It was not a terrible apartment by any means, but for the cost and from the photos we expected better. While the washing machine was a helpful amenity, we were disappointed with the condition of the travel crib provided. Thankfully, the management was very responsive and replaced it. Overall, while this apartment served as a temporary residence, it did not meet the high standards we had hoped for based on the advertising. My baby and toddler had a blast running around and only hit their heads on the nice glass tables a few times until they learned the layout. For anyone with strollers, there are a few steps up into the building and then after the elevator there may be a few steps to your room too. It was challenging at times with our double stroller but doable.