Anantara Lawana Koh Samui Resort

Everything

Zero

We really enjoyed our time in Anantara, the staff was so welcoming, helpful and friendly. A special thanks to the kids club staff, our kids enjoyed their time playing and doing craft and activities.

All perfect.

Beachside restaurant

Clean property

The setting is amazing and the views stunning. The pool is very nice and also the beach.

Staff was not nice at all. Although relative attentive most of the reception staff ignored us most of the time. The pool staff try their best but I think they should have more staff as the wait times were sometimes long and caused the staff to be impatient. Also, we were traveling with a baby and the resort is mostly NOT accessible. We could call a golf cart but our room initially had many stairs and was presented as a “family room” but did not suit us at all. We had to ultimately upgrade our room to a ground floor room, at extra cost. All the while the reception didn’t relate to our struggles, I’d expect more from a “luxury” resort, which this is, only by location. Breakfast was good but also there some of the staff were lacking with minimal hosting attitude.