Social - Coliving & Coworking - Madrid

The location are very convenient all shops around.

To many stars for suitcases.

Le service, reste à l'écoute lorsqu'il y a un souci et la propreté de l'auberge. Merci à Isabel pour son travail !

La connexion wifi est mauvaise dans la salle commune.

Showers, bathrooms and kitchen generally very clean, again. Common areas still are plentiful. Some recurring trends with the guests not being good and/or uncivil to other guests, others were ok. They did needed repair within 36-48 hours. They really need to cool it down.

Again, there had started to be some damage to the property, and an item of clothing went missing from the space, while I was there. Overall, still a cool space.

The hostel is beautiful and centrally located. It has a large shared kitchen equipped with all the basic essentials you need. There is also a dedicated study area if you want to work or study, with a nice and stylish design. Overall, the place has a great atmosphere and is a comfortable place to stay.

The biggest downside for me was the sleeping room. There was no secure place to store my belongings or lock my luggage, so I had to leave my bags in front of my bed, which made me feel uncomfortable. Another issue was the communication with the staff member in charge. I contacted her on WhatsApp and asked if it would be possible to leave at 11:30 AM. She told me that I had to vacate the room by 11:00 AM so the cleaning staff could come in. I explained that I would arrive at 11:30 AM just to collect my belongings and make sure nothing was left behind. I understand that hostels and hotels have check-out times and cleaning schedules, and I always try to respect their rules. I made an effort to be there around 11:00 AM to avoid any further inconvenience. However, what disappointed me most was the way the situation was handled. After I agreed to be there at 11:00 AM to avoid any problems, the response I received was quite cold, with no apology or understanding. I believe good communication and a little flexibility can make a big difference in the guest experience.