Melati Resort & Hotel Kuta Lombok

We were very satisfied for staying here. The room was spotless, the facilities were in a good condition, and the atmosphere was quiet and relaxing. We appreciated how welcoming everyone during our stay

We stayed at this hotel during our family trip, and it turned out to be a great choice. The room had everything we needed, and we were able to relax comfortably throughout our stay. The hotel facilities were well maintained, and we were especially impressed by the warm welcome from the staff. Our family had a pleasant and enjoyable stay

Our stay went smoothly from check-in to check-out. The room was clean and comfortable, and all the facilities were well maintained and worked as expected. The staff were consistently friendly and helpful without being over the top, which we really appreciated. Even though we only stayed for one night, we left feeling that we had made the right choice and would gladly stay here again when visiting Lombok

Emplacement parfait au milieu de tout Personnel compréhensif vis à vis de notre mécontentement

Nous avons été accueillis dans une chambre au sol sale, les évacuations de la salle de bain étaient bouchées, la clim n’était pas fonctionnelle, le wi-fi de même. Suite à ça, on nous a proposé une nouvelle chambre sois disant haut de gamme (toutefois plus convenable que la première) mais toujours pas à la hauteur du prix. De plus, un supplément a été à négocier alors que nous demandions simplement une chambre propre. Des bêtes vivent également dans cette chambre Pour finir, dans les placards ont été retrouvés un sac à dos ainsi qu’un sachet de nourriture montrant que le check out du séjour des précédents clients n’a pas été clairement réalisé.