Relais Della Porta

Beautiful property, helpful staff, good location

The staff, Flavia is a sweetheart, very helpful and kind. She even helped carry our luggage, explained in great detail how everything works and even gave us historic background on the building itself as well as great places to eat and offered to get us tickets and a private taxi to show us around. Ana at the complementary breakfast is wonderful, ready to get us whatever we need, made me fresh eggs to order, very pleasant and kind. The room was amazing everything worked perfect, ice cold air and amazing bed, pillows and sheets. The bathroom has great water pressure, hand held shower faucet, and nice towels changed daily as well as our room cleaned without having to ask. The area is super safe, great central location, all in all an awesome place to stay, you won’t be disappointed, we will definitely be back. ❤️

Very nice we will be back!!

Let's start with the positives: The location can't be beat if wanting to explore Naple's historic center. Plenty of restaurants and shops were close by. The beds were the softest in all of my two weeks touring of Italy. I prefer my rooms cooler and the a/c unit was excellent. Bell hop and breakfast staff were so nice. Breakfast was good! Receptionist was able to arrange airport transport very easily and quickly. The so-so("negatives"): The receptionist was a bit cold and indifferent. My room orientation was odd. I had to go up a narrow set up stairs after the elevator and an immediate step up when opening the room door. The bathroom orientation was also strange as it was long and narrow. There was a persistent musty/mildewy smell that did not get better after keeping the windows open. I saw most of the other rooms were in the regular hallways so perhaps those don't have these issues.