Pinheiros da Balaia Villas

A very large cosy family home, fully equipped with everything needed, including dedicated parking and a large pool, very comfortable beds. A wonderful experience.

A bit far from the center of the action. There isn't enough lighting in the room.

staff around the pool area were excellent and attentive.

?Only complaint was people playing music out loud around the pool and we couldnt hear the music that was provided by the complex.

The staff are always so welcoming Been coming here for 10 years - perfect place for a short break The villas with the roof terrace gives great view fur your morning coffee

The villa was perfect for me and my friends, it had everything we needed, very spacious and a lovely terrace with BBQ too. The roof terrace topped it off with a great view.

The facilities and pool staff were fab however we had such a bad experience with the receptionists. They were completely and utterly rude and it just ruined the holiday for all of us unfortunately. At the start of the holiday we got told check out inspection would be the day before we left as we were leaving early Saturday morning - to which we were fine with. So we had everything tidied, cleaned by 4pm Friday evening as that’s the time we were told they were going to come and check over. However we then had to wait in our villa for them for an hour and half until we went to speak to the receptionist and she said we need to be out the villa by 5:30am Saturday and then they will come to check out (baring in mind we weren’t leaving until 7am and technically could have the villa till 11am which is the latest check out time). We spoke politely to them explaining that we have been waiting for a long time now and that we were promised that there would be an inspection Friday evening so asked if it could just be done there and then however the receptionist started being really rude to us and said on the phone to security that we were threatening to punch her (we were obviously not doing this) and threatened to us that she was going to call the police. This really put a downer on the end of the holiday and I would not go back to this place even though everything else was great - but this just ruined it unfortunately. I would not recommend simply because of the receptionists as we had other bad experiences with them in the week too.