Hipotels Hipocampo Palace & Spa

The staff were excellent. Friendly & helpful with a seamless and quick check-in and check-out. The room facilities also excellent. Where I think it comes up slightly short is the pool was very warm and shallow and not at all refreshing. The pool area is lovely with plenty of beds and enough space to not have people very close to you. The breakfast buffet was nice but only had one very dry bacon every day which seemed like turkey bacon? It wasn’t very nice. I also think it is the only 5 star restaurant where there is no table service of proper coffee and tea. I would also like a room to shower and change when you check out. We used the facility in the spa but it was stiflingly hot and we were soaked with sweat by the time we’d changed into our travelling clothes. Overall, these are fairly minor complaints simply because you expect these things from a 5 star hotel. I can’t fault the room and the friendly and helpful staff and we enjoyed our stay

Well maintained gardens and quality feel to receptions , bar area , rooms etc. Excellent choice for evening meal buffet and breakfast

Very nice hotel. Clean and with a good bed. Like it.

A fantastic couples long weekend away. Great service from reception (even before we arrived), the restaurant and pool service. The massage in the spa was one of the best my wife has had. The food was fantastic, the pool was brilliant a fantastic place to relax... we are definitely coming back and next time we will bring the children.