inCanto

We had a really enjoyable stay overall. The biggest highlight is the location — right in the heart of Palermo and within easy walking distance of the main sights, which made it easy to explore and pop back to the hotel during the day. It’s also only around 15 minutes from Palermo Centrale station, which was very convenient. The only downside is that it’s quite far from Palermo Notarbartolo, where we rented a car, so that meant relying on taxis or buses. The room was spacious, clean, and the air conditioning was a big plus in the Sicilian heat. The staff were extremely friendly and helpful throughout our stay, from carrying suitcases up the stairs (there’s no lift, which we hadn’t realised) to organising taxis and accommodating earlier breakfasts for our day trips. Breakfast was a lovely touch, served either in your room or on the shared balcony overlooking Quattro Canti, which was a great way to start the day. The only negatives were that the bathroom could have been cleaner and sometimes had a strange smell. Our room was next to the kitchen, so there was some noise early in the morning, and despite the soundproofing, street noise can still be noticeable at night due to the central location. Overall, a great base for exploring Palermo with fantastic staff and an unbeatable location, with just a few minor drawbacks.

Air con wasn’t very powerful, but location fabulous and lovely staff/breakfast was generous.

We had a wonderful stay and would definitely stay here again. The hotel was very clean, well-maintained, and located right in the heart of the city. The central location made it incredibly easy to walk to restaurants, attractions, shopping, and everything we wanted to see. The staff was exceptionally friendly, helpful, and welcoming throughout our stay. Breakfast each morning was outstanding, with a great selection and a wonderful start to the day. A couple of things to keep in mind: because of the hotel’s prime location in the center of town, there can be some nighttime noise from the surrounding area. Also, be prepared to climb several flights of stairs to reach your room, as there is quite a bit of stair climbing involved. There were a few discrepancies between the listing and our experience. The property description stated that a laundry facility was available, but there was not one on-site. In addition, the listing advertised memory foam beds. Our bed did not appear to be memory foam; it was quite springy and bouncy, and felt like it may be due for replacement. Despite those issues, the cleanliness, amazing location, excellent breakfast, and outstanding staff made this a very enjoyable stay.

InCanto is well-positioned at the bustling Quattro Canti for access to Teatro Massimo, shopping, museums, hundreds of restaurants. (We recommend Bisso right around the corner. Don’t miss the private majolica rooms/ tile museum.) Breakfast at InCanto is delicious, served hot and with care. Balcony seating and lovely floor to ceiling doors that open for a breeze. Thank you everyone for your kindness and hospitality. Best wishes! Jennifer & Christopher