Staff are very friendy and helpful. Breakfast time is not very good. The bar is open only day time which would probably be when you are out. Amenities are not free. Location is quite good. However, overall this is an excellent place to stay for both Japanese and non Japanese nationals. The food is traditional Japanese so please do keep this in mind, great if you want superb locally sourced food, not so great if you want western food. We had both Kobe and Wagyu beed which my husband and son enjoyed. The menu is set, however if staying multiple nights, the staff do read the feedback forms and cater to your needs.

Great location and excellent staff and services!

Great location, walking distance to many attractions which means you can get there early before crowds. The staffs are very friendly and helpful. Not sure about the dinner, but traditional Japanese breakfast is awesome.

The full and real Japanese experience. Really fun and an enjoyable experience. Would recommend to try the Japanese breakfast as well to really get an understanding of the traditional food culture.