Hilton Garden Inn Denver Airport

The breakfast was awesome. Fresh made omelets extra for a fee. We had vouchers so we tried everything. Deliciously made to order, including Belgian waffle.

The beds were not as comfortable as I would like.

So clean and comfortable! Incredibly nice staff.

Paid parking but I can see why. The lot fills up quickly.

The rooms were nicely set up and we had a view out to the mountains.

It is not as close to the airport as the name implies, and the shuttle bus never showed up, even though we gave explicit instructions on precisely where we were waiting. That cost us a $50 cab fare.

The staff were incredibly kind and helpful. Everything was clean upon arrival to our room. It was nice to have a complimentary Keurig and pods ready to use in the room. My airport shuttle experience was also great, the driver arrived on time and delivered us safely to the airport in less than 15 minutes.

Upon arrival, we were informed we have to pay $15 a day just to park at the hotel (it’s a huge lot outside, and there’s really nowhere else to park. Obviously this is expected at cramped downtown hotels, but this hotel is not downtown.) I don’t believe this was made clear when booking, which I found slightly annoying. The second issue, why has complimentary breakfast gone away? I don’t feel I should have to pay extra to have a cheap, convenient breakfast. We’re having to pay more for hotel rooms than previous years, with less value. The third issue, the bedding felt quite cheap. It was fairly thin and disappointing. Lastly, you can easily hear everything your neighbors are doing. Overall, it feels like Hilton has gone the route of nickel-and-diming for everything to maximize profit while cheaping out on most aspects of the hotel experience.