Hotel Indigo Boston Garden by IHG

Excellent position everywhere really easy to get to either by foot or metro. Maria who served our breakfast was so lovely, pleasant to everyone who came in even when she was working on her own because a staff member had not shown up, she is a credit to the hotel, thank you to everyone

A little bit noisy outside

The hotel upgraded our room to a king suite after I told them we were visiting for our honeymoon which was lovely. Hotel was close to the North Station which was ideal for exploring further afield.

We had to ask for our room to be cleaned on day 3 of our stay (on previous days we were occupying the room when the cleaner knocked so we sent them away the first time and the second time they did a cursory clean).

The staff was very friendly and courteous.

The late evening noise from surrounding establishment. The room was very cold on the last night.

Lobby staff was very helpful and understanding of our problems. Tried their best to explain issues, still uncertain if it was with the hotel or booking.com Valet parking was expensive (66$/day) but worked really well.

We booked a two double bed suite and it was very small, air conditioning fan loud and needed to be turned off to be able to sleep. Our room faced an alley way right above a bar open into the night (World Cup, could have affected this) that was loud and disturbed sleep. We booked the room for 4 adults and a teenager WITH breakfast included. However the breakfast restaurant is not part of the hotel and we were supposed to get “breakfast vouchers” BUT ONLY for the first TWO persons in each booking according to hotel staff. This is deceptive, either on behalf of the hotel or booking.com, as nowhere is this stipulated. So, will not be staying there at all.