Willard InterContinental Washington by IHG

Strong 3.5-4 star hotel. Great location. Reception staff was great.

Requires refresh for sure. Not clean. Pretends to by luxury from the photos, but really not. Bathroom handle was loose and turned other side, even after multiple cleanings looks like nobody cares… wondering whether it’s still same way 😂 hairs in shower area, breakfast nothing special.

The room was beautiful and Ali was extremely nice and professional

Nothing

The room truly lived up to its “Royal” name—very spacious, elegant, and thoughtfully designed. It was beautifully lit by two large windows offering a great view of the Capitol Hill building. There was plenty of room to move around and comfortably accommodate all our luggage, with ample tables, chairs, and stands. The bathroom, bar amenities, and wardrobe were neatly tucked away in a separate alcove, making the room feel even more spacious and well organised. The location was excellent, and the hotel lobby was another highlight. It was a beautiful space to relax and take in the impressive ceiling details, grand pillars, classic furniture, and elegant interiors. The same timeless design continued through to the hotel’s fine-dining restaurants, giving the property a truly classic and luxurious feel.

I wish the valet parking ($78 per night) were more reasonably priced, or that a self-parking option were available, especially since the Willard Building, which includes dedicated parking floors used by the valet service, is shared with the property. A self-parking option there would have been a much more convenient and cost-effective alternative.

I liked the building’s historical design

I didn’t like the “ amenities “ charge of 40 dollars for things I didn’t use . Basically a tax for nothing and I don’t think it’s appropriate given that these things are paid for when booking the room.