Garner Hotel Louisville East by IHG

Staff was friendly and helpful

Very noisy in the mornings, also my door had a tendency to not close all the way

Very clean place and I didn’t expect a microwave and fridge in the room. Hospitality was good, at least at check in. Very close walking distance to a few gas stations and fast food. Location was great. Besides that everything was great, but I still didn’t think it was worth the price for 5 night, but not horrible either. For what we paid it was a bit better than expected.

TV didn’t work the first night, and staff onsite couldn’t help. Very small room for 2 beds. I’ve stayed at places with one bed that was larger. Small space for two people. If we were in our room when they did house keeping nothing got done. The sliding door to the bathroom wouldn’t close properly and was annoying.We had to ask several times for them to take the garbage and dirty towels. Breakfast was eggs and sausage crumbles, unless you wanted a cold breakfast. It took forever to make a cup of coffee. It could have been a lot worse so I’m not really complaining. Just pointing out the obvious. Overall it was good.

Property was in a great location. Room was clean and the staff was amazing both checking in and checking out. They have 24hr tea and coffee. They are planning some great renovations.

Stairwell smelled like burnt rubber and the carpets were dirty. The bathroom sink wouldn’t turn off.

Clean, quiet.

Breakfast was mediocre, having to pay a $50 dollar deposit was ridiculous!