Mahal Khandela-A Heritage Hotel

ambience, hospitality, food and all.

Kids play area is not there so plan accordingly

Beautiful and spacious

Very nice place. Good service, very helpful. And also lovely decoration in the roon

No complaints

Staff is very courteous. Always greeting with big smile. Room was spacious as shown in the photo. Breakfast is very good, ample options to choose.

In room telephone wasn't working which was very inconvenient. My room was not ready when I checked in at 6.30 in the evening. Room TV remote wasn't working. Room fridge was not working as well. Toilet was not up to the standards. When you pay for the deluxe room, you expect good amenities. The biggest let down was when I ordered food from the outside and the manager told me that it's not allowed. If such is the case, you should mention it beforehand. Indirectly you are forcing guests to have meal at your place. I have stayed in so many hotels around the world but this was the first time I have been told such thing. Another thing was the infrastructure, I have stayed in heritage hotels in Jaipur like Nirbana palace and Kurki heritage which are all heritage places but they have maintained their infrastructure pretty well. You will see the modern outlook along with the heritage vibes. For an example, no room key card was given, still operating with locks. Prices for heritage hotels are more or less same. This hotel should definitely consider this.