Magical atmosphere. Cleanliness. Stylish design. Every detail is incredible. Many thanks to Ariella at the reception for recommendations on visiting interesting places in the city and friendliness,Nikita also for attentive attitude and help with any questions.Farhad and Italia for a wonderful time spent at the pool, attention and care. Egor and Polina for a great time, magical atmosphere, warm welcome in the restaurant. Thanks to all the staff of this wonderful hotel, you make this place especially warm and special.

All was excellent!

Really friendly and helpful staff Great breakfast

the design, the staff and a special note for Luciano who has a real one of a kind contact with guests… he is clearly made for hospitality!!! we can only wish him a great carrier…. thank you also to the concierges…

the street noise and the lights that can t be turned off in the room other than that room was great!

the pool area is great, warm water in pool is awesome, and also a yard place is very good

modern rooms are not cozy, nobody refills minibar, breakfast is poor for this price, and dinner menu doesn’t wonder

overpriced, it is not a 5 star hotel , which takes 1000$ per night

rooms are small

beautiful pool and facilities

The service was not up to the highest standard. I had called a day before we arrived to let them know that we were coming for my fiancé’s birthday and I had asked if they could do something special to mark the celebration in the room - either balloons or a dessert or wine, something like that. I was put through to the concierge who told me that they would take care of it. When we arrived at the hotel, I was very disappointed to find that nothing had been done. When I informed them of this, the employee at reception apologized but did not offer to actually do anything about it to compensate for the mistake. I would not be upset if, when I called in advance, they told me that it’s not possible or it’s not something they do. The issue is I was told that they would do something and then they didn’t follow up on it. This is supposed to be a very nice hotel with a high standard of service. Unfortunately, that was not the experience that I had.