Vieta labai gera, centre, netoli iki 5 aveniu ar iki paplūdimio. Kambariai buvo švarūs.

Viešbutis tikrai super paprastas. Kambariai skurdoki, nera kėdžių ar kabliukų rankšluoščiams pasikambinti.

La ubicación

No colocan ni una botella de agua Y me parece que deben colocar que no hay estacionamiento ya que solo hay 10 lugares

En febrero de 2024, decidimos reservar una estadía de tres noches en el Hotel Sahara en Playa del Carmen, atraídos por su ubicación céntrica y las comodidades que ofrecía según la plataforma Booking. Habíamos seleccionado este hotel específicamente por su promesa de estacionamiento gratuito, desayuno incluido y su conveniente ubicación en el corazón de la ciudad. Estos tres aspectos eran requisitos excluyentes que marcamos durante la búsqueda en la aplicación. Después de confirmar la reserva, surgió la primera sorpresa cuando el mismo hotel nos recomendó reservar estacionamiento con antelación. Ante esta contradicción, contactamos al hotel para asegurarnos de que tendríamos un lugar para nuestro auto. La respuesta que recibimos fue que el estacionamiento se asignaba por orden de llegada, generando dudas sobre la consistencia en la prestación de servicios. Ante la incertidumbre y la posibilidad de no contar con estacionamiento, ofrecimos de manera flexible cancelar la reserva y buscar otro alojamiento que pudiera satisfacer nuestras necesidades. Sin embargo, el hotel rechazó esta opción, asegurándonos que siempre habría espacio disponible y, en última instancia, podríamos dejar la llave del auto si fuera necesario. Aunque el primer día transcurrió sin problemas, las noches siguientes nos encontramos con la desagradable sorpresa de que el estacionamiento estaba lleno. Esto nos obligó a dejar nuestro auto en la calle, teniendo que pagar parquímetros durante el día. El hotel, lejos de ofrecer una solución o asumir alguna responsabilidad, argumentó que el estacionamiento era gratuito, sin reconocer que era un servicio incluido en nuestra reserva y que esperábamos disfrutar sin inconvenientes. El hecho de que un hotel con más de 50 habitaciones solo tenga espacio para 10 autos y no lo aclare es engañoso y decepcionante. Además, el Hotel Sahara no proporcionó ninguna alternativa ni se hizo cargo de la situación, dejándonos en una posición incómoda y descontenta.

No cuenta con estacionamiento acorde a las instalaciones. El desayuno no tiene relación precio calidad.

La ubicación es excelente para salir a caminar por la quinta av. de tardecita / noche y a 2 cuadras de Walmart y la predisposición de Alberto y Máximo.

Los colchones son incómodos. Muy duros. El Desayuno podría estar mejor. Es muy acotado lo que se puede comer .

La ubicación

No respetaron el precio publicado

La ubicación

Hay una parte del hotel que está bastante descuidada, ya que estuve 1 día de ida a Cozumel y otro de vuelta y me tocaron 2 zonas diferentes, pero la limpieza deja mucho que desear en las 2.

Location was perfect! Loved that there was parking available. The staff was very helpful and even upgraded us to a superior room at no extra cost. Definitely recommend!

I loved that your walking distance to the beach and the popular 5th Street and mall/shopping center. Your also surrounded by good restaurants and the Mercado is also just steps away. breakfast is included with the stay which is like having breakfast at home and nothing fancy but very yummy. and if you didn’t have time to get dolled up before your vacation, not to worry, there are a lot of places just a block away that you will find where to get a haircut your nails done or even your lashes installed at a very affordable price.  Thank you Gran SAHARA, for upgrading my room and for the hospitality I will definitely stay here again..

Limited car parking.

Location near 5th avenue, inside and secure parking, breakfast, fridge,

no elevator for upstair room, small balcony,

The staff was exceptional….Ishmael,Massimo,2 Alberto’s,and Alejandra were always pleasant and willing to assist with our minor problems. The staff at the restaurant were always pleasant and fun and enjoyed our attempts in Spanish.Perla had a great smile. Housekeeping was excellent.We give an A+ to all the employees.

There are always minor problems but the staff fixed all immediately.The rooftop deck with pool could be fixed up to be more versatile and attractive.Some nice new chairs,tables and umbrellas would help and say goodbye to the indoor outdoor green funky carpet and old plastic chairs.

Great location close to the center and bars and restaurants

No view on balcony. Faced a brick wall with rubbish on the ground

Location was good. They had parking on premises. Room was very spacious.

Looks very old and outdated. Very dirty.

Nice hotel and good location.. friendly people and hotel workers.. Enjoy 😊 staying over there Thanks so much

Good price!

Breakfast was best part of the stay, locations was good

beds were old and not comfortable, pool area had no towels and very old, uncomfortable Charis, us dollar to peso conversion was criminal, 22 pesos for a dollar right now is a rip off

The "Classico"was meager but excellent since I don't eat it at home-good bacon and eggs just right.

I wish the safes had working combination locks, I lost my first key and had to pay 500P to replace it. The staff was helpful and good humored though it was really a pain in the burro. OH,and the TV had only 2 volume setting,too low and TOO LOUD!-Room 39,check it out.

Absolutely horrible

The rooms were dirty and sheets and pillows stained it was horrible very dirty don't listen to the reviews thry are lies. Ans thry wouldn't give our money back

Location. Central to the beach, tourist street and inexpensive places to eat. TV had Netflix. Hot water for shower. Rooftop pool!!! Small balcony. Bar Fridge in room.!!! Overall for $60 Canadian the room was very good for a night. Very affordable for location and Playa del Carmen.

No soap in the room. Our sliding glass door to the small balcony had a huge crack. Very unsafe.

the location was easy to reach by car and just around the corner of 5 th avenue. also the garage for the car was very easy

the room lacked a certain atmosphere

We booked last minute and wanted something central and cheap just for one night. Not as luxurious as other locations at Playa but it was more than enough for one night. Very happy with our choice.

The breakfast we got offered wasn't great. It is not at the hotel but at a restaurant across the street and the included options were not that great. I was expecting something better to be honest.

-The room was ok. -the location was good. -the host was very nice. He even borrowed me the adapter to charge my phone!

-The wifi! I had a business meeting that I had to postpone because the internet was very weak. as a result, I had some financial losses, and that is why I had to give a lower grade. -The cleaning ladies were knocking on my door every morning! there was no do not disturb sign! I came for a vacation, I do not want them waking me up every morning at 9am! so annoying!

Centric place. Its near 5 avenue.

Mattress so hard.

The employees were very nice. Shared good places to eat and to go. The breakfast was good (not at the hotel, at the restaurant across the street). Free parking. Great location!

The room was smelling cigarettes, we thought it was because the window was open the our neighbor was smoking, but it was really the room. The sheets and the towels were dirty. It was cheap, but it could at least be neat