. Everything was good except the bathroom. The bath was broken and there is no shower box

Spacious and clean room, comfortable beds, large bathroom, good wifi. Very friendly and helpful staff. Good location in the center of Irbid.

Water from the shower was all over the bathroom as there is no cover/curtain. Lots of noise from the hallway with kids seemingly running around until 2 o'clock at night making it hard to sleep. We had to ask for breakfast at the reception as there was actually no one around in the breakfast area.

The staff is very friendly and helpful. They tried to accommodate us in the best way possible and meet our requests. They have my respect and appreciation. :)

The hotel needs serious refurbishment. The bed sheets need to be replaced, the pillows are stiff and not comfortable at all and my room, at least, smelled so much of cigarette smoke that it became hard to breathe at some point. i was constantly leaving my window open to get fresh air. It's quite expensive for the conditions it offers.

the man who prepare the breakfast is a very kind person and make good breakfast to. bed is clean

the man in the reception trying to charge a double amount of money, which was not a nice start. the room looks totally old and very bad maintance, not as in the picture. very loud because of cars and sellers in the backyard and children screamining until late night. bathroom broken, walls scrashed and bad conditions

Nice hotel it's much better than the other hotels that I have registered in irbid

Good localisation of the hotel

Could use freshening up the hotel

the location

the staff are not helpful, It’s not clean , soo noisy

Staff was nice, room was warm Some fruits in the room Like a Hostel Got another night for free as a compensation, which I am not going to use ever!

Very noisy! Couldn't sleep all night due to the Billard Cafe in the upper floor and Kids running around until 2 am. The Hotel has a no noise isolation at all... The bathtub was damaged and they gave a gummi cover over it, which didn't seem very hygienic. The breakfast was poor and neither the waiter, nor the receptionist could talk in English, what made things difficult. When I talked about the problems, they gave me a refund of 0.95,- JD. No Joke! Not even 1 JD....

When I arrived hotel Mr.Fadi promoted the room to room N. 204 for free He welcomed me.. brought me a coffee & 4 bottles of water The room was nice, clean & spacious.. I felt home & happy during stay.. when I was preparing to leave hotel he brought me cup of tea I look forward to book this hotel when I come back again soon My Deep Love & Special Thanks to Receptionist Mr. Fadi & Mr. Abdo ❤️

Nothing

location heating

comfort noise

all of them were very kind and responsive

the shower could be more protected to avoid to flood the floor all the time

The room is spacious and clean.

Breakfast was very poor.

Staff. The staff of this place is amazing. Superb service!