Outstanding experience! Excellent service and staff, clean and modern hotel. Delicious breakfast and drinks. Can't wait to stay again! Highly recommended!

Great for our family.

The location, facilities, staff really friendly, familiar place, pet-friendly.

Housekeeping must be requested. Did not seem fair for the price payed.

The staff made our stay absolutely phenomenal! Marcus as well as the young lady on shift with him when we checked in made our stay for our Anniversary so special! We will absolutely be staying here again when we return!

I like the location convenient to where I needed to be, walking distance to restaurants and cigar bar

room was very clean and staff was nice and very friendly and helpful

n/a

My stay here with my family was very enjoyable and we can’t wait to experience it again! Our room was clean and equipped with all sorts of essentials. An important asset I consider in my stay is the customer service and it was outstanding! Luis from reception was very friendly and communicated with us through the messaging app for any further questions or assistance during our stay. Each morning we had their breakfast where we had so many delicious options to choose from which was very convenient as both my kids are very picky. Patty from the breakfast area was very hospitable. She took care of us by helping us find our way around the breakfast hall and would revisit to see if we needed anything else. We were one of the last people to have breakfast on our last day here and she helped us grab a snack and drink to-go for our kids which was incredibly nice and appreciated. She truly made us feel at home and welcomed.

The breakfast was amazing, my favorite part was the freshly made omelets. I also love that they have a later check out time than most hotels (12pm). The beds were comfortable and the room was beautiful and clean.

I had booked a king suite but when I arrived there were no more king suites available and the front desk worker told me they were going to give me a free upgrade to a two queen bed room but I explained to her that it was not an upgrade to me bc it was only my husband and I so we would be having to squeeze into a smaller bed. All she said was she was sorry. On top of that we later found out our tv in the living area didnt work. Fortunately when I went to check out in the morning I explained my situation again to the new front desk worker, and he gave me half off my stay which I was very grateful for. All in all, I will definitely be coming back to embassy suites again I even went ahead and signed up for their rewards program.

Very friendly and helpful staff. Breakfast was great. Convenient access to northwest San Antonio.

quiet area. No worries about crime

no complaints