Localização excelente

Camas pessimas , limpeza ruim , piso super barulhento , máquina de lavar estragada , porta do banheiro não tranca, enxoval bem mais ou menos .

was in a good area near lots of amenities.

location was noisy, an the property could do with a bit of tlc.

Very well located

Good location, only a few minutes to the main metro station, many restaurants, supermarkets nearby. And near the terminus of tram 28. Full facilities

Climb a slope to the apartment The capacity of boiler is no big enough for five ppl bathing, we should wait 10-15 minutes after once showering. The floor shock for walking every step

location and facilities

Nice apt, supplied well and clean.

cabinet doors were coming off hinges, chairs wobbly and beds were kids beds for adults.

The location was good, but you can find a better place to stay for this price.

Communication with the owner was TERRIBLE and ruined our whole holiday. We have booked the apartment with 3 girls, unfortunately there was a memberlid who passed away, so 1 person could no longer join us. We then sent the owner (Ricardo) a message on 24 january 20:00 and asked for a cancellation without costs. Our flight was on 27 januari and Ricardo continued to ignore all our messages. He did not respond until January 26 at 19:30 pm and indicated that we should contact booking.com. We called customer service and they indicated that we should contact Ricardo, the lady on the phone was so helpful that she still called Ricardo because he ignored all our messages. The owner (Ricardo) then promised to call the booking customer service back within 3 hours, unfortunately he did not do this. The next day I called booking again in the morning and tried to call customer service several times AGAIN. Ricardo took neither booking nor my calls. He was ignoring both of us several times. He only responded 3 HOURS before our flight that he would still charge a cancellation fee. The answer was very simple a no or a yes, but he chose to respond right before our flight and didn't pick up our phone calls. Because he wanted to charge a 70% cancellation fee, we decided to go with 2 people because this was a shame. We have also passed this on to both Ricardo and booking. After so many problems we finally arrived at 10 o'clock in the night and we were standing in front of a closed door. Ricardo did not send us a code for the door, even though he had promised to. Again, he didn't pick up our calls and only answered the phone after 20 minutes. We stood outside in the night, 2 girls, with our suitcases for 20 minutes because he didn't answer. I do not recommend this apartment to anyone, because no one deserves a holiday with so much stress. It's really not worth it.

Direct communication with the owner.