Апартаменты находятся в самом центре. Тихая и чистая квартира. Очень отзывчивый персонал.

Если у вас в планах готовить еду дома, а не питаться где-то в городе будьте готовы к тому, что от кухни одно только название. Холодильник барный, рассчитан максимум на пару бутылок пива. Вытяжка отсутсвует. Плита электрическая на 2 конфорки.

La localisation est parfaite l’espace est immense pour deux le lit est très confortable

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Su ubicación

Instalaciones muy sucias Intenté contactar con el personal sin respuesta Falta de menaje de cocina y baño, la ducha medio rota, el wifi muy floja o inexistente

The location and the staff.

The apartment is a little bit dark , one lamp didn't worked.

Location

The checkout process has a big problem: We put the key on the table of room as they requested, but after we closed our room, found the gate of the floor was key locked by other customer in the same floor, we couldn’t open it by the release button as usual. So our family were locked in the hallway! And we supposed to catch up the train to Rome. I knocked the other customer’s door, but they ignored and didn’t want to help. I can’t blame them too much maybe they don’t speak English and don’t understand what happened. It’s about 7am morning, I contacted the number of management, no response. I contacted the lady Diana who helped us checked in, she is very nice but couldn’t help because she also has to contact management. Finally Diana contacted the other customer, and they came to unlock the gate to release us. We were locked about 40 minutes and late for the train. So have to buy the new tickets. We asked the management to compensate our ticket price, about 131 euro, but they refused. They said it’s the other customer’s fault , they shouldn’t key locked the gate from inside. But there’s no any sign on the gate mentioning that, it should be the fault of management. I will keep try to contact booking.com for the issue. It could be much more worse if we missed the international flight.

The apartment was in a superb location in the historical quarter, with bars, shops and restaurants on the doorstep. All the sights were an easy walking distance away. The bedroom was large and comfortable and our son had a sofa bed in the living room which he was very happy with.

The kitchenette was extremely small and only good for making drinks and breakfasts really. We had wanted to cook main meals but felt it was going to be difficult due to lack of space and cooking equipment. The TV has no English channels - not a problem for us but just something to be aware of.

The location was really good. Close to the cathedral and the station. Clean, light and airy apartment

Not enough toilet paper and broken floor tiles. Air con in one of the apartments not working. We had apartments on 2nd and 3rd floor so plenty of stairs

Excellent location, can walk to all the main attractions in Florence. It's a beautiful, spacious appartement with character. Checking in was very easy, host was friendly and accommodating. Small but very well equipped kitchen, covered all our needs for a bit of cooking during our three days there. We'll definitely go there again if we visit Florence again.